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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and use. I love being able to control the temperature at my home while not being there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great WiFi Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was easy to install and performs to my expectations. I wanted a thermostat that I can control remotely and this does the job. It looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and smooth operation. Works great for those who are away frequently and need the option of operating it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Thermostat recently when my old thermostat failed. I am by no means a technical or a hands on person, but my wife and I figured the installation out in 45 minutes. It took a little bit of getting used to, but after three weeks it is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for bad eyesight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom who had trouble reading the numbers on her old no-name simple thermostat. She loves it and thinks the app is incredibly easy to use. Also loves motion sensing. The setup was a little strange with our system. Needed to buy a Nest Power Connector but that's because our house has a very strange AC/Heat unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It's super easy to use and I love that I can control it remotely, as well as set up a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, aesthetically pleasing, great customer service and best of all my bill dropped my $30 a month after I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Extremely convenient to control from your phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Laying in bed and it’s to hot or cold just pull out your phone and adjust the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best smart thermostat in the game!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I have had it for years now and it failed on me once (heat would turn on instead of AC). It was a true bug that could not be fixed so I reached out to Nest and they sent me a replacement at no cost! This new one has lasted over a year and I have very happy with it. So easy to control from our phones, and even with our voice through our Alexas!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. i love being able to control the temperature from just my phone. i like that it know when i’m away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hope it last longer than the last one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one I got, I upgraded my thermostat about Two years ago, after a year I started getting a W5 error, (cannot connect to wireless) I chose to ignore it, after another Six Months, I started getting a Low Battery error, I had to remove the device and charged it with a USB cable. called tech support and they said they will not replace it due the warranty was just one Year. I bought a new one, (when it was working, it was great). this time I bought the extended warranty and hope for the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days every tech has to be smart to be good... Which not likely but I can say this smart thermostat gives the best out of it... what I like the most is the control from the phone since you can monitor temp at home or can schedule or even a few mins before getting home set temperature and avoid that wait time when arriving and turning on or setting a lower/higher temp to get the desired climate... Definitively an excellent piece of tech and does not needs a dedicatedy power supply... Wifi compatible and smart.. One more thing it gives monthly reports to you email which is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Aesthetically Pleasing Smart Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the look better than the Ecobee I used to own and don’t miss any of the Ecobee’s features. Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and allows you to set a temperature range so you don’t have to constantly switch between heat and A/C.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Solution for those meddling kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one admits to touching the thermostats in the house but someone always does. Keeps the thermostat wars and your electric bill (for the times they put one unit on heat and one unit on cool, or AC down to 60) in check. Was the best option for our situation (wiring with no separate power line). I have mixed with the other nest model and works great. Too many features I probably won't use, but unfortunately the convenience of smart thermostat was worth the cost if not to prevent tampering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to install, even a caveman could do it :). Full installation took about 20 minutes; the greatest issue was removing the existing thermostat - I don't know who put that on the wall but one screw was stuck in the wall by Hercules himself, once I removed it, it was smooth sailing. Everything is color coded, so it was super easy. Turn the dial to set-up and that's that. If you already have the Nest app add the device before installation, if not you can add it after you download the app. Also, Alexia knows everything, just ask if you need any help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a little harder than I expected to set up, it seems to be worth it. (not too bad) Learns your heating and cooling habits quickly and adjusts your HVAC habits quickly and adjusts your system accordingly. Pleased with the NEST thermostat so far. The rebate from First Energy only took 10 days, not like many "rebates" that you see that take 3 months of more. Great product, connected with my Google Home Hub easily. The NEST app still gives you more control though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Wi-Fi thermostat and can adjust from my telephone when I am away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and the best part is it is always learning and you can program it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great home upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to my home air/heating system thermostat. Easy to install and can be operated from my cell phone.

    I would recommend this to a friend