Customer Ratings & Reviews

My last nest gen 1 went bad after 8 years was sending crazy info to my unit. Love the Neat and its functions Hope I get atleast another 8 years out of this one works with my best protect and google home

Google Nest Learning Thermostat arrived quickly. Box contained all items needed to install, including dual flathead and Phillips head screwdriver. Installation was easy. I was able to take advantage of electric company rebate, which was definitely an advantage. Looking forward to lower electricity bills.

This is a very good thermostat. Its easy to set and use. Works well with the Nest app. I would recommend it to anyone needing to replace an outdated one or just wanting one that will help be more economical with heating and cooling bills.

would buy this product again. I found it extremely easy to use.

Works amazing easy to use saves me money every day

Installing was a breeze. Set up was also easy. Only complain is the navigation menu, the twist knob sometimes makes it difficult to access certain menus.

I love the nest because it is modern & sleek looking. The features are very user-friendly.

I love my Nest thermostat and have suggested this to many family and friends. Very easy to install following their wizard as well. The integration with the Google Assistant is great for asking Google to turn up or down the temperature if you do not want to use your phone or go over to the thermostat and do it manually.

Beautiful thermostat that has lived up to my high expectations.

Easy to install. Easy to use. Great app and features.

I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

Super easy to use, extremely convenient while home and away.

I liked being able to add this to my home automation. I have the Nest Protect and now I can see and control my Nest Thermostat from my phone wherever I am.

Purchased this for the basement. We already had two of these and they work great.

Working well so far, replaced an older model nest that suddenly stopped working. I also purchased the replacement plan which wasn't offered when I purchased the other one. Definitely an added bonus that best buy offers warranty options for items like this.

This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

I can’t believe I didn’t get it earlier. I already notice a drop in our bill and being able to see a more accurate gauge of the house temp is fantastic. Love that I can turn on the heat before I get home from work. Worth every penny.

The Nest is really easy to install if you're using a single heat / cool source like a heat pump. If you're using a dual-fuel system such as a furnace in combination with a heat pump it takes a little bit more effort to figure out the wiring but you can find the directions on Youtube.

This devise is amazing, being able to control my heat from my phone and set the schedules from the thermastat are amazing. Definitely worth upgrading from the antiquated non-smart thermastats.

This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.