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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 16,030 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Only lasted a little over 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the unit. It looked nice and worked well with Google Assistant. We had schedules in the winter and were able to remotely turn on as we headed home. That is until just after the warranty expired. I had heard Nest had great support even after the warranty but not Google. I would expect a $250 unit to last longer. From research on the web it seems this is common for the unit to fail during the second year. Time to try Ecobee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there rbhiking, thanks for sharing your feedback. We’re glad to hear that you liked your Nest Learning Thermostat. Your feedback is important to us, and we’d like to know more about what happened. If you’re willing, please reach out to our support team and let us help you improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works absolutely great! We would highly recommend this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd time owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed my first nest in my condo, and when I moved, I really missed it. So I bought this one. I still love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in about 30 minutes. Like the app and feel like this will definitely help save energy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Knows my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has learned my temperature needs. I like being able to adjust it when I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great customer support. Great connectivity with phone and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two Timer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His is my second Nest thermostat. Easy to install and Add to the APP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to our home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and to use. Each generation gets better and better!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this nest and it so amazing! I travel a lot and I can turn on my device 3hrs before get home and I found my place coldest all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat for Smart House

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color to blend in with the rest of the house. Item is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup was super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to follow online and all the tools were included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price ......................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great thermostat for energy saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this for my new home. very easy to use. best feature is to be able to operate this with your cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest thermostat! We have purchased 2 for ourselves and 1 for a gift! Very happy with product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. so glad I got it and surprised by the rebate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I LOVE my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest. It was extremely easy to install and the app is intuitive. It was up and running within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat with built in memory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Nest learning features that allow the thermostat to learn your patterns and know when to cool or warm your space. It also has the away technology to save energy when it senses that you (your cellphone) are away from home and can set itself to a predetermined temperature. And then again you can always adjust it from the app either on the way home or across seas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have. I give no thought to the thermostat and my home is always comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. Looks great and feels sturdy. Mobile app is very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we hoped for and more....easy install and operation...

    I would recommend this to a friend