Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12313726
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Ease of use
Must have thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I am already seeing the savings on my power bill. Easy to setup/install. I was able to get a $100 rebate through my local gas company. After the rebate I only paid $100! Recommend to everyone.
I would recommend this to a friend good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good good good good good good good good good good good
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this energy saving thermostat! It is worth every dime!
I would recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good I really like you I will recommend
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
App is very complex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was very easy to install & works as advertised.
I would recommend this to a friend - Cons mentioned:Battery life
Did not last 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery stopped working after 5 months. Wouldn’t hold a charge. Called Best Buy- no help. Called Google- ran tests with them for over an hour. Finally agreed to replace the system. Also getting a W5 now error and won’t connect to internet. Trouble is- this is not a quick replacement. Snow storm coming this weekend and Google will not pay for expedited shipping. Looking at having to manually plug in Nest to USB cable to use thermostat every 4-5 hours. Low temps this weekend will be 6-8 degrees. Do not buy this product. Does not have a back up battery like most thermostats and Google won’t even pay for expedited shipping, knowing bitter temperatures are coming this weekend. Horrible company, horrible customer service. Will not be buying Google products ever again.
No, I would not recommend this to a friend Wifi
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use like being able to control with my phone. My issue is I haven’t had it a year and now it keeps losing the WiFi connection and shutting down
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Barret. We're happy to hear you're enjoying the remote management features, but understand how frustrating Wi-Fi issues can be. This link has some troubleshooting steps that might help you: https://support.google.com/googlenest/answer/9243422?hl=en&sjid=15159410075182597617-NA
In case you need further assistance, don't hesitate to reach out to us: https://support.google.com/googlenest/gethelp
- Pros mentioned:Remote control
Great thermostat for the busy person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest thermostat! So useful that it “learns” what I want my temperature to be set at, in addition giving me the ability to change it from anyone away from my home as well. Highly recommend!
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning about it, but I love new technology
I would recommend this to a friend- Cons mentioned:Compatibility
Doesn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for long. After about a year of use it started falling all over the place and disconnecting from the Wi-Fi and going blank screen. We'd notice that air would be off for hours and the notice that the nest was just black screen. Not good.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rvfarmstead, thanks for taking the time to share your experience with the Nest Learning Thermostat and it’s unfortunate to learn that it didn’t work for long. We understand how inconvenient it could have been for you when your system was off for few hours.
If your Nest thermostat isn't receiving enough power from your system wires and a common (C) wire is not connected to the thermostat, it will slowly start draining the battery which may result in an unexpected shutdown or disconnecting itself from your Wi-Fi network to preserve power. It may also be related to Wi-Fi connectivity issues where the battery drains due to the network usage of the device.
You may try to completely disconnect your Nest thermostat from the Wi-Fi network and try to use it manually for at least 24 hours. If the issue is resolved while it is disconnected, the battery drain could be caused by your Wi-Fi network. If the issue continues to occur, then the system wires are probably not delivering enough power, and your Nest Learning Thermostat may need a common (C) wire to get adequate power to stay charged up.
We may also need to learn more about this issue as there could be other several reasons why your thermostat goes off. If you haven’t yet, we suggest getting in touch with our dedicated team and we’ll do our best to help improve your experience, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design
Interesting and appealing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that easy to set. The learning algorithms are difficult to overide. Nice design though.
No, I would not recommend this to a friend Housewarming gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a housewarming gift for a friend of mine and they couldn’t have been happier
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a Honeywell WiFi that I have for a few years. Its definitely early better. $100 better I'm not quite sure yet.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my NEST. The app is great, really user friendly.
I would recommend this to a friendstill learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has been installed for about a month now and I can say it is still not perfected our habits yet and adjusted accordingly.
I would recommend this to a friendNest thermostat which great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really am interest and I was bought 2 nest thrmostat
I would recommend this to a friendPretty ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest is a pretty ok device. Sometimes annoying bc it heats house when I am sleep and wakes me up. Guess I need to adjust the schedule.
I would recommend this to a friend- Pros mentioned:Ease of use
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to a new home, and the first thing purchased is a new Nest. I can't imagine living without the convenience of a remote thermostat. Nest is simple to install, and so easy to use.
I would recommend this to a friend E learning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I have, this one is a bit slower in learning a temperature range.
I would recommend this to a friend- Cons mentioned:Compatibility
Will only work on low voltage systems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google clearly stated on their web site that this would work with a 220-240 volt baseboard heater so I order one, yet once it arrived the installation instructions stated this was for low voltage (24 volt) systems. During a phone call to Google they admitted that according to their web page it should work with the higher voltage (they pulled their web page up while we where on the phone). I was very disappointed and returned the product for the full refund Google offered. The web site has since been corrected. I can only hope that they are working on a version that works with my wiring. Best Buy was very understanding and fantastic to deal with and I would buy this from them again once Google makes one I can use.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bestcousinever, thanks for reaching out. We´re sorry to hear of your disappointing support experience you had. We can only imagine how frustrating this may have been for you.
We recommend contacting a Nest Pro technician to help check on your heating and cooling system. They may be able to provide you options to make your high voltage baseboard work with the Nest Learning Thermostat. For more information on how to contact a Nest Pro technician, check out this help article: https://support.google.com/googlenest/answer/9850152
If you ever change your mind and give us another chance, we´ll make sure to provide you with a better experience. If you´re willing, please reach out to our support team once more by visiting the Google Nest help page here: https://support.google.com/googlenest/gethelp