Customer Ratings & Reviews

upgraded our home analog Thermostat with a brand new Nest. and linked it to home wireless. like the big LED digital temperature display. we can view/change temp with our smartphones via Nest cloud. amazing gadget

Love the google nest , home temperature is perfect every day , turn on and off is very easy.

As you adjust the temp to your liking, it memorizes and adjusts to those habits. If you want to monitor and / or change the temp in your home, you can use your smart phone to operate it from anywhere any time. If your energy company cooperates, you can get the unit for nearly free.

I bought the nest to help me to be able to control the temperature within my house by phone or by Alexa Due to my having a disability. I enjoy the convenience of being able to set the temperature so easily.

Easy to set and use. Just follow the simple steps in the instruction booklet. I love the interactive app, it allows me to change the temp anywhere, anytime. I also the design, sleek and smooth. Its the thermostat of the future.

Love this thermostat. It was relatively easy to install. Had to call customer service due to my wiring being a little dated. Customer service was great and I have no issues. The app is easy to use and I can now change temperature in my house without even having to be in it.

Great product, worth it for the savings and it has a slick design. The install was very simple and easy to follow.

After purchasing the latest model only to find out this is the one we needed I couldn’t be more satisfied. Easy to use took a bit to set up the app but nothing to terrible. Works as needed.

Super easy to install yourself, super easy to connect to Wi-Fi. The app works well and it really does learn your habits and helps save money. There's all kinds of incentives and programs to register for to get money back. This pays for itself easily.

If you're reading this review then you already know what it does. It is fairly easy to setup for anyone who can turn off a breaker switch and use a screwdriver. The app is easy to understand and nest works great with Google assistant

Pros • Easy installation. • Attractive. • Great convenience to adjust and monitor temperatures from Alexa and smart phone. • Super easy to set up schedules. • Reliable. Cons • Expensive. • Auto-adaptive features might be overstated.

4/5 i like the sleek look and feel. Intergrstes with my google cameras. Love that it wakes up the screen when i walk near it. Only downside is that it does what it wants even after ive turned some of the features off. I know its a smart device but sometimes i find my temperature too low then too high. Then self adjusts for economy mode. Feel like i have to constantly be checking temperature to make sure its where i like it.

Great device that helps remember the temperature preferences. I love that it turns itself off when we step out of the house. For SCE (So cal) customers, now, rebate pretty much helps pay for the device. Very easy to install too! Last but not the least, it looks very modern!

I doubted my husband could install it but it really was easy. I love that I can change the temperature from my phone and not stop what I’m doing. I’m sure it has paid itself off by the energy saved when we are not home

Works perfect, easy to configurate and use! All the family knows how to use it!

Very easy to install and works like a charm. Can't wait to find out exactly how much money we will save with one on every level of the house. Nice to be able to adjust with iphone/ipad. Numbers light up and make it very convenient to read as you are walking by the unit.

I bought this unit to upgrade from Gen 2 because it can both make use of the sensors and it has dual-band WiFi for a stronger signal. It was very easy to install, it looks great, and it’s very intuitive to use, either on the wall, with your phone, or via a voice assistant. I’ll ding it a little bit because the sensor schedule—that is, when the device can be told to use which sensor—can’t be customized. You have 4 pre-set blocks to choose from, and that’s it. But then the trouble started. First I got a dreaded W5 error, meaning it’s WiFi radio was no longer working. I contacted Google for a replacement, which arrived promptly… but it kept getting caught in a boot loop and I couldn’t set it up. A second replacement arrived and wouldn’t correctly read my (very straightforward!) wiring, despite the fact that the one with the W5 error still could. The third replacement had the same issue, at which point I was advised to spend $130 to have a technician inspect my system to verify it was in fact the thermostat that wasn’t working. So after 6 total hours on the phone with customer support and HVAC technicians, and 3 replacement thermostats, I finally got my fourth one: an ecobee. I had it on and functioning in 20 minutes. My experience is probably very far outside the norm. I most likely just had a run of bad luck; I know when I see reviews like this for something I have maybe already talked myself into, I think, “ah but that’s just one guy; he’s unlucky or he did something wrong; that won’t happen to me.” And it probably won’t! But given the sheer number of issues I encountered—from failing components to annoying limitations to inept and sometimes contradictory customer support (who, at the end of the day, are call-center employees and decidedly *not* HVAC technicians)—I’d urge you to strongly consider other smart thermostats. This one is just not worth the risk or the headaches.

I love this thermostat. It's exactly what you'd expect if it had the Apple logo on it. It's very intuitive which makes it easy to use. Once it's been connected to your home network, you can change the temperature of your home from your phone from anywhere in the world. The only reason I'm deducting a star is that my first Nest thermostat's wifi chip stopped working after a couple years. The thermostat itself still worked but I no longer had remote access to it and since it was outside the warranty period, I had no choice but to purchase another unit. Here's hoping my new one doesn't have it's wireless chip burn-out after a couple of years.

Very excellent product! Really easy to install yourself! I love that it connects to wifi and that you are able to control the temperature when you are not home! Really easy to use!

Beautiful design and great interface. Very happy with my purchase. After following the installation instructions it took 20 minutes to install it. Don't forget to take a photo of your old wires and their configuration--this makes installation so much easier.