Customer Ratings & Reviews

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

My only error was not getting it sooner! Great product, easy to install and it works! Instructions were easy and from what I hear, customer service is also excellent. Product was recommended by an hvac technician.

We bought this thermostat after receiving a coupon from our electric company. My husband installed it with great ease. It’s so convenient to be able to adjust temps from your phone. Definitely worth every penny!!

Wanted a thermostat I could control remotely, including sitting on the couch. Took a little getting used to, but it performs well. Very satisfied

This Nest replaced an earlier model Nest that did not seem to work correctly. The new Nest works as expected without any issues. Easy to install.

I have had all the generations of Nest Thermostats. I love em. Great product. Easy to install. Great warranty and great customer service when an issue arrived with an earlier model. Cannot say enough nice things about Nest. Highly recommend!

Love the nest thermostat. Nice look. Easy to use. Sadly couldn't get one to work with my upstairs unit for some reason but the main downstairs always works great

The nest is just so amazing and easy to work with. All the features are so cool, especially having access to turn on the heater in the winter, using my phone on the nest app, when I'm about to go home from work.

If you follow the directions this will be an easy install. I installed this thermostat myself and it took about 15-20 minutes to install. I had an issue with it blowing hot air instead of cold air mind you...it was 90 degrees outside and two degrees cooler than the devils soccer field inside. My gut reaction was to return it and give up, but I decided to call the Nest help desk. The tech was super helpful and he asked for the pics that I had taken of the wires (I followed the directions), and he was able to diagnose that it was a settings issue not a wiring issue. I’ve had the thermostat for about two weeks now, and I haven’t had any issues with it. Also, I can control my AC from my phone!!! How cool is that!

This thermostat learns my habits so well. I never have to change the temperature. When I leave the house it raises the temperature. When I get home it lowers without me moving a muscle.

This thermostat is a game changer. I can control the temp of my house from anywhere and scheduling is a breeze. The only issue I had with it was install. Instructions are clear for the most part but when wiring doesn’t match colors wise at that point it’s trial and error. I flipped the breaker as stated to the ac but my air handler still has power to the heat pump. Mistake on my part. Should’ve taken maybe twenty minutes to install but took almost an hour due to popping a fuse. The diagnostics that the nest will give you is bland so there’s a lot of back tracking if any issues come up.

This is a must have. This product was a super easy installation for my husband and looks super stylish and sleek on the wall. App was easy to download and easy to use. I love the memory feature it has at it is saving us energy (and $).

Nice to have. Isn’t something you have to have but is cool if you have it. Easy to install and the app is pretty cool and convenient. Is pretty expensive.

I keep it in my house, miles away, It keept the temp at exactly 55 and continues to work when the inter net is off (of course, you can't see that it is working. We use it to warm up the place before we get there.

I'm impressed with this product from start to finish. I first check on-line on the Nest website before I purchased the Nest Gen. 3 Thermostat to make sure it was compatible with my furnace. Simple go to their website click on the link upload a picture of your current theromostat wiring and overnight I received a response back with a photo of what my install needed to be. The hardware all is all great quality and well made and everything you need to install it is included in the box and is very easy to install. I'm very please so far and would recommend it!

The amount of energy saved using this product is amazing. You can manually adjust the temperature, set a schedule for the temperature daily or have it learn your temperature routine and automatically adjust it based on that.

Genius product! Nice look with several selections of trim. Easy to set up once installed. Convenient when you are wanting to remotely turn on air or heat when away and returning home.

It started with a rebate offer from Ameren that intrigued me to try this smart devise. I was a bit nervous with the installation, but after watching several videos I felt I could achieve this on my own with limited knowledge of installing anything. I was amazed at the ease of installation, but did have to call in with a wiring question. I was surprised that someone took the call on a Saturday afternoon and walked me through the wiring. They stayed on the phone until the unit worked properly. They even followed up a few hours later which I really appreciated. The mobile app works perfectly. It does seem to be learning my pattern which will save me a few bucks her and there.

The setup was kind of an awful experience, I was number 70 in the queue on a phone call and I kept dropping me. However, we really like the app with our new thermostat. It was actually easy to install, just annoying that we had been on the phone for 2 hours trying to find out if it was compatible, because that's what the instructions said to do.

the nest is very easy to set up and use . The temperature controls are right on . Nice Modern look . Thewife set up one and I did te other . Will get the camera next then fire alarms . Get the Nest . You will not be disappointed.