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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,029 reviews
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed it so I don’t really know yet how much it would really help with energy consumption. It’s easy to install! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable smart thermostat which was easy to install and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and has a very clean look. Nest also provides videos for trouble shooting. It's great being able to control the temp from your smart phone whether being away from home or too comfortable to get off the couch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We are sorry to hear that you are having issues with your Nest Learning Thermostat.

      The Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist. We suggest clearing the learned schedule, so that the thermostat will start to learn new habits. You can visit this link that will guide you on how the Nest thermostat learns: https://support.google.com/googlenest/answer/9247510

      Your feedback is important to us. If you have any questions, feel free to contact our support team. We’d be more than happy to assist you. Here’s our support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing and already saving me money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat after much research. Being that my heating system is a little older I was skeptical that this would work. To my surprise I checked the Nest website for compatibility and it said it would work. I decided to purchase the white trim version as it matched my decor the best. Installation from start to finish was under 15 minutes and my novice electrical experience. After watching the install video on YouTube and reading the directions it was a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to pick up via best buy price during black friday sales, the Nest is aesthetically beautiful in upgrading from our old thermostat setup, saving money on electric utilities and also smart features to allow for control while away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this one. Works very well and easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love the learning feature. It has saved me from continually adjusting the thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lolo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very east to install and works great with app plus got a credit from Edison and Gas Company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but challenging install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality. Confirmed with Nest Support that this would work with my HVAC unit, but the wiring diagram was not totally correct. Ending up getting my HVAC company to install the unit. No issues with it operating so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great buy just a little pricey but it works well easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend it to everyone. Easy to install,easy to use. I do anything with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very easy to use and setup. It is nice to be able to adjust the temp away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third home we’ve moved into and installed Nest in every one because they are SO much easier to use. Easy to install too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. It has already worked hard and saved us some money. App features are great. Can add to your google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovation at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ease of use and easy installation makes for a worry free purchase every home should have one. It practically pays for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly a Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to buy one of these, we recently moved to a new house and I bought this thermostat. Installation was very easy and straightforward. After a week of learning how you adjust the temperature, the thermostat learns the pattern and creates a schedule by itself. You can also create your own schedule on the app which is also very easy to use. Im very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. It learns based on how you set the temperature throughout the day. So if you set it at 76 for the night and 78 for the day it will start learning these settings and do it for you automatically. It will also know when you leave home based on cell phone location or if it doesn't detect anyone. The thermostat tells you exactly how long your AC has ran for with a historical schedule. This in itself it an amazing feature so you know which unit if you have two or more is running inefficiently by comparing numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it was on sale and I was also getting state rebate. But as it turned out, Nest is actually GREAT. Sets the temperature based on what you schedule. Auto sets temperature when you are away. Auto away works for me and my wife both so it doesn't got to eco temperature when one goes away. Integrates well with my phillips hue and LIFX lights. Turns them on and off automatically when I come or leave the house. I do not have a big house so I cannot comment on energy savings but with what it does, it definitely saying me some $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. The ease of turning on and off the air is great for my office

    I would recommend this to a friend