Customer Ratings & Reviews

Very easy to use, self learning and control from anywhere on your cell phone.

Works awesome love all the features and how it learns my preferences.

No complaints yet. Easy installation and set up. Sleek design too.

Works great. Easy setup, easy to adjust temp. Works great with echo dot.

great purchase! Easy install! Highly recommend this to others. Originally purchased this directly through the Nest mfg at which I had waited over a week and they had not shipped my product. I called and cancelled it since they were back logged then went to Best Buy and bought one the same day in stock at my local store. This product is definitely a hit in our household

Very easy to install and use, seems to be already saving money on utilities.

Bought this for the house this winter. Thought I'd give a smart thermostat a try and got to tell you...worth it. And best of all...it works as described...and even better, easy and I mean easy to install. If you live in the Chicago area, check out the nest site for a ComEd rebate of $100 too! Plus, Best Buy had the best price and shipped out for free and I received it the next day!

I was skeptical about the smart thermostat s but I am glad I decided to give this one a try. Nice easy interface and I love that it comes on and displays a clock when I walk by. I also linked a secondary sensor that I placed in my bedroom because the hallway gets hotter than our bedroom. Works great!

I was a little skeptical about being able to install the Nest thermostat myself but it turns out that turning removing the old thermostat was the hardest part! It was easy enough to match the wires that were coming out of the old thermostat and put them into the Nest. After some quick setup and checks, I found that the Nest was able to control my furnace and AC and I was done!

We use 2 of these to control both floors of the house. It works well with Alexa and is easily programed both through the app and the device. They look great and every visitor comments on how cool these look. Install wasn't as straightforward as I thought even with connecting to new A/C's, the wiring didn't match up with the directions and/or website tutorial. Although a quick call to customer support resolved my issue quickly - take pics of the wiring BEFORE you disconnect the original thermostat. I'm very thankful I did as it made the support call effortless to get the wiring correct.

Excellent product! I have had this product for approx 8 months. No issues. I am amazed of how this smart wifi learns how we like the temperature to be in our home!

Overall, I'm happy with my purchase. I love that i can customize the temperature depending on the time of day, when I'm on vacation or if I just want to save some electricity. Would recommend if you want to modernize your home.

Love our new NEST. Perfect addition to the new heater we just had installed. The sleek sophisticated look makes it so much nicer than old thermostats.

Read many reviews on the Nest thermostat, and all were correct this gadget learns quickly and savings start with in two day depending on your temp settings. Easy installing this item. Did this in 40 minutes. I Have mine set at Eco all day. House Is at a perfect temp, and I can say central air doesn't seem to cycle as much now since the nest has been installed.

I have been using nest thermostat for over two years now. Now I using two in my two-story house. Ease to install a configure with Alexa. Yes really you safe energy. If you activate location it will tend to the lowest level if you’re not home.

Easy to install. Great temperature control. Neat remote operation.

This works just like any thermostat plus the ability to change the temp from an app or alexa/google home. I love that I can change the temp using the app or my voice. It stopped working on us, but customer service for Nest was great and sent us out a new one with the return postage paid on the faulty one. We have not had a problem since.

Not being a handy person, this was easy to install. It will take a while for the auto away assist to fully work. Mine has been up for a week and a half and is spotty, but getting better. Will sync with other automation devices like the Nest Protect (of course), myQ garage door opener, Hue bulbs, and many other things. My only real issue is the price, but for the rest of 2017 you get a rebate from focus in energy so that helps a bit. SmartThings integration would be nice too. There's ways around it from the SmartThings community, but out of the box support would be better.

Wiring the device is as easy is going to the Nest website telling it which wires you have in your existing thermostat, it will then show you a diagram of how to connect the new thermostat and stickers you can wrap around your wires in case there are different colours. The only thing the instruction manual did not mention is there is a USB port on the back of the thermostat that you can use to charge a little it before you install it. My thermostat shut down during the installation process because the battery was low. I would recommend charging the device a little using a micro USB cable before installation. This has so far been the easiest thermostat to set up. Connection to the Nest app was easy. I would definitely recommend this product.

Recently purchased two nest thermostats. Bestbuy installed as part on total tech package. Installation went well and units perform as advertised. My units both needed the “C” ( common) wire connected as the built in battery did not provide enough power.