Customer Ratings & Reviews

Does what it says it should. Easy to set up and adjust.

Great Product, definitely recommend the Nest Learning over the alternative.

You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

I think the Nest is great. I had an issue with people adjusting the thermostat and I’m in and out of my house a lot. It’s great to be able to turn it on anywhere. I also like the custom screens a lot for the display to show weather outside and that stuff. What I don’t like is the learning due to how variable it is that I am home and I also have issues with being able to remotely connect to it via the app. Other than that, it’s fantastic so that drops it a star. Overall solid

I had bought a NEST off Amazon about two months before I got this one and for some reason it just quit working. Didn't have time to wait for the warranty and bought a new one. Hooked it up and took a few steps with the app on the phone and it was working.

Does it job!! Works great. If not familiar with installation process get someone who does. We had a hvac guy come, he had to get up on our roof and do something from our heating and air system. After that works great.

Installation wasn’t easy with my dual fuel system. After spending about 4 hours troubleshooting with Nest, they agreed to reimburse me for the cost of professional installation. Once installed properly, no problems. It’s been a great thermostat and I have seen a noticeable difference on the power bill.

This thermostat works perfectly and is easy to use

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

My son suggested I purchase, he has had one for years and loves it. He installed it for me, works like a charm!!! I never knew modern technology like this would be wonderful!! The app on phone was easy set up and the Rebate from Utility company was a Bonus!!!

The Nest smart thermostat has been great addition to the home. I love the fact that I can view and change the temperature from the comfort of the couch or bed. I like the fact that I can set a schedule and forget about it. I haven't taken advantage of the "smart" aspect of the thermostat yet. I also paired it with the new temperature sensors to use the information specifically from the room that I want to cool. I really can't imagine going back to the old school thermostats.

I am loving having the Nest thermostat. I always get into bed at night and realize I left the thermostat a degree lower than I would like. Now, I just reach for my phone and make a quick adjustment instead of walking across the house in bare feet and nightgown.

This is a great thermostat with a friendly interface on the device and the mobile app. It learned my preferences within couple days and adjusts the temperature as necessary. I don't have the "C" wire, but the thermostat works fine by drawing power through the RH wire. It integrated well with our HVAC.

I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

Great thermostat. please hook up with 5 wire. even learns schedules wwith shift work. works well with google assistant

Setup was easy to do on my own (not super handy here either), and the thermostat works perfectly, syncs easily with the app, and looks great. I'm not sure the "learning" it does over time really saves much on the bill (for us anyways), but love the thermostat!

We had 2 Nest Thermostats at our previous home, so when we moved, we made sure to purchase and install in new home! LOVE the control and ease of use! Not sure what the new merge with Google means in regard to 3rd party access, but we shall see...

its awesome product, specially I when you hook it up with google home ... just ask google to do anything you want its automatic...download the app on everybody phone and it will work at is finest (you will have to leave the location on so it can track when you away) for it to track when you home or not...

It may seem expensive but this will pay for itself fairly quickly. Being able to put your thermostat on a schedule or even the fact that it can recognize when you are home or not and adjust temperature accordingly saves a lot of money. I absolutely love being able to adjust the thermostat from downstairs via my phone app.