Customer Ratings & Reviews

Most people are interested in the Nest Thermostat when you discuss features. Which there are a lot of. But there is a hesitation when they see the price. Understandable. After two months I do have to say it is worth the investment. Living in Oklahoma I set it in Heat/Cool mode and haven't touched it since. I set the upper and lower temps and it handles it. Does a better than fair job keeping my house comfortable without my intervention. It knows when I'm home and when I'm away. And to be honest, I'm really impressed when how well the 'learning' part of this thermostat works. Why only four stars? Let's be honest, price. For most of us $250 is a lot to spend for a thermostat. Even if it does do some very smart things. Would I purchase another one in the future? Probably. Would I replace my current one with the next new version? Probably not. It would have to be pretty compelling new features to do that. For right now it seems to do a good job managing the climate of my home.

This thermostat works great and very easy to use. I was changing a 31 year old thermostat so anything would be better than what I had but this has been a pleasant surprise to see how easy it is.

Excellent thermostat - easy to install, setup and use for cooling/heating. House temperature clearly displayed and can be adjusted using the app.

Im loving it, specially being able to control it away from home. Its easy to use and easy to install, the one downside is the eco option. It might be that my device is still learning, but it keeps adjusting to temps that i dont want. I do like the away feature and at home. Specially when it detects that im home, but it wont keep it to the settings i want. The suggested settings keeps over writting my suggested settings. Other then that, it works great

I bought this for my house and we love it. Easy to use and we can control it with our phones that's a big plus for us. Also I install it and I was surprised how easy it was.

Easy to install. Simple and convenient to use. Great!

Talk about convenience, away from home for the day and plans change, connect to the thermostat with my smartphone with either the auto away feature or just tell it to set to Away, coming home sooner than expected, that's covered too with my smartphone. Staying up later than usual and feeling a little chilly, talk to Amazon Echo and say "Alexa, Nest 72" and watch the NEST light up and go to work. Over time I see adding Nest Protect and cameras. I love that I can see my usage on my phone or computer. Installing the NEST was so easy and there are plenty of videos and help available, if needed, on the NEST website.

I have nothing bad to say about this product. I have been eyeing it for a long time I'm researching it against other similar systems before finally settling on it. Installation, set up and use our a breeze. My thermostat is located 2 levels down from my bedroom. It's great to just shout to Alexa to turn down the heat or turn it up in the middle of the night instead of having to trek down stairs. I am very appreciative of the away/home assist feature, as well. It keeps me from wasting money on heating an empty house and it the scheduling/gps location has been such an enormous help. Good product!

Nest thermostat easy to install and work ,classic look with advanced features . Hands down better then the completion .

The prior thermostat did not have power, due to the heater being a furnace only. With an added power supply, the installation was fairly easy and works like a charm. After about one week, the thermostat start responding slowly and sometimes not at all so I reconnected it to a different wireless in my house and it's been fine since. Might have become confused due to adding several Ring alarm devices recently. In summary, it's a nice thermostat that my husband can easily control it with his Google Home/Nest hub.

Love the features and its sleak design! Works great abd wasnt very difficult to set up

I bought the Nest Thermostat because of the look, the simple interface, and the reviews that talked about the flexibility and savings that have been realized by using it. I am not sure how much savings I'll see since I don't have AC, but I've been pretty pleased with it thus far. Getting it up and running on my iPhone app was simple and the installation was super easy, too. The hardest part was just repairing my wall because I didn't want to use the square faceplate that came with the unit. My only complaint is that I thought it would work with Apple's Home app, and thus far, I've not been able to make that happen. That's the only reason for 4 stars instead of 5. If I would have known this, I probably would have purchased a different unit, but that has more to do with how I want to run my house than it does the thermostat itself. All in all, it is an awesome unit and unless you're trying to do a whole home integration using Apple Home, then I highly recommend it.

At first I was skeptical because not a lot of people have the nest thermostat. Once it was installed and I got the hang of how it worked, I really started to like it. First, it’s so modern and just prettier than an old thermostat, and second, it’s so efficient for keeping my house at the right temperature while also saving me some money each month. My favorite part though is I can control my house thermostat while I’m on vacation or anywhere because of the app. Overall, I love this device.

Simple installation and very easy operation. Like the way you can program while away from home and turn on while you are away also.

Purchased to replace an older (but still working) programmable thermostat. Installation was very easy, about ten minutes. Another few minutes to connect to my wireless network and I was "in business". I set a program and things have worked perfectly since. I would highly recommend this thermostat to anyone interested in smart home tech. I liked it so well, I purchased a second nest thermostat for the upstairs master bedroom. Installation, connection and setup was the same as before. Now looking at other smart devices for my home.

I had it installed in barely 30 minutes, including the online setup. We previously had a programmable thermostat but it was alwys a challenge to remember how to reporgram the night time turn down and put it in hold mode when we arose or staid awake outside the regular hours. We are frequently out of town a lot, and when a relative forgot to switch the programmable from cool to heat in the season change, I knew it was time for a change. The new system links to my simplisafe alarm so the temperature is automatically turned up/down to my preset preferences when the alarm is put in away mode as well.

This thing is awesome. We've had it for 2 yrs now and it's been super helpful. No problems with it at all. We have actually seen a reduction in our electric bills and I think it's largely due to this being installed. It's so convenient to be able to program different temps at different times of the day. Sure, we want our pets to be comfy, but they don't need it nice and chilly on hot days the way we like it when we're home! And we can adjust from our phones from anywhere, so lying in bed at night, want to bump it up or down a few degrees, just grab your phone instead of going downstairs to adjust the thermostat. It tracks your patterns and preferences and makes its own adjustments to try to fit into your lifestyle as well. Works seamlessly with the Google Home, so even if we're too lazy to pick up our phones to adjust it, we can just ask Google to do it for us! It also reminds us when the filters need to be replaced, and has a bunch of other features as well. We probably aren't even using it to its full potential but we do a lot with it and it's definitely one of those things that you wonder how you used to live without it.

I am not an electrician by any means. I followed the instructions BUT I have a dual heating system which normally requires “professional installation.” So, I hooked everything up exactly how it said and it was not working correctly. I called Nest and they completely walked me through everything and they were the most friendly customer service reps I have ever talked to. System works great now and I love that I can control it from my phone when I’m at work, on vacation, etc. it has learned my schedule up to this point and has definitely saved me some money.

After much research, I decided to pull the trigger on the Nest thermostat. I was debating between the Nest and EcoBee, but chose the Nest after many reviews stating the ease of installation and better smart features. For the installation, it took me maybe 10 minutes to have it installed and running. The Nest website has a tool to tell you if your system is compatible which is very helpful. Once you confirm it is compatible, you pull off the old thermostat, mount the new base and hook up the wires, and then pop on the Nest. Set up is very easy & it works like a charm. It had already "learned" our schedule after 2 days.

It might sound lazy, but I got tired of having to get up every 1.5 hours to adjust the temperature in my home. This is a game changer since I can use Alexa or the app to control my indoor climate perfectly. It was easy to set up. I don’t know anything about HVAC so I called the customer service line and they walked me through the entire installation step by step. Very happy and cozy in my home with this purchase!