Customer Ratings & Reviews

Replaced a unit I had from Cox Home Life that malfunctioned. Wanted ability to control by an app. Easy to install and set up. Labeled wires and where to put them. Faceplate was nice addition because former was rectangular and this unit is round. I purchased a sensor for use in another room, living room, where there is a noticeably different temperature then where this unit is installed. In the app I can set it to go by the temperature where I put the sensor, and likewise would be able to do several rooms that way. The one thing in still trying to learn is the unit going in to Eco mode, why and possible settings to change the threshold as to when it goes to Eco mode. All said, seems pretty versatile. Anxious to refine my knowledge

I had been wanting one of these for a few years and with the black friday sale I got 2 for my house. One for upstairs and one for downstairs. I was a little hesitant but this thing is the real deal. With the app on my phone I can lay in bed and change the temperature or when I am away. It also has built in learning that remembers how you like the temperature and it knows when you are away and will adjust the temperature since no one is in the house. You can also make a schedule also.

Replaced a Honeywell thermostat with the Google Nest. Love it so far; easy to install, setup and use. Learning aspect working great and notice an overall improvement in keeping a steady, comfortable temperature.

The reason I bought the Nest was to be able to control the thermostat when not physically home. This nice feature works as advertised. What I also like is the thermostat learns from how the temperature is set throughout the day and automatically uses those settings unless manually overridden.

I have been using this thermostat for about 3 months now and I really love the convenience of this thermostat. It learns your routines within about 2 weeks and auto adjusts itself so my house is cool/warm at the appropriate times, plus being able to control it from my phone or voice command using Alexa makes this device truly user friendly. I would recommend to anyone, but especially people who are tech savvy or enjoy smart home devices.

Recently, we purchased two Google Nest Smart Thermostats and had them installed by the Geek Squad. We couldn't be more happy with these thermostats. They are easy to use, pleasant to the eye and, after about one week, they learn your temp settings and begin establishing settings on their own unless you override them. We are so pleased with them that we plan to have a 3rd one installed in the near future.

Easy to install and operate. Looks good and works great. Would definitely buy again.

Great. Easy to use. Easy to install. Works with wifi. Comes with background plate

I am happy with the Nest thermostat. I haven’t had it long enough to give a quality review, but so far it has been great. It was easy to install and appears to have helped us save on energy costs (hard to quantify because the weather has been HOT). The user interface is simple to use and easy to program. The usage data and scheduling could be better but it is leaps and bounds better than our previous “not smart” programmable thermostat.

I like it. Easy to use, love being able to control it from my phone when I'm not home. Turn the AC off when I'm not home, turn it on from the car when I'm on my way. I don't like the learn feature, need to figure it out. Not sure how it learned to turn down the temperature down in the middle of the night but I constantly need to erase the memory so I don't wake up in the middle of the night being cold.

This thermostat has actually help control our heating and cooling costs with its simple, easy to use eco mode. Not to mention being able to control it fully from any place on earth. Lots of great features with very easy installation instructions. If you're on the fence about such a large purchase, I would say it is worth every penny. Just the convenience features alone makes up for the cost of this item. It's almost like it maximizes the efficiency of your current unit and makes it run like new.

It's a smart thermostat, works amazing. You can control from everywhere and super easy to install. Wish it was cheaper.

Very easy to install and use. Allows me to control my home temperature from anywhere using my phone.

Love the look and having the ability to change the temperature from anywhere and it learn my adjustments.

Installation and setup were a breeze! I lucked out as the old thermostat I was replacing was small and didn't have to repair or paint too much around the nest after installing it. However, they include a white wall plate (that I assume you can paint your wall color) in case you need to use it to cover the area of the old thermostat. It's nice they provide the option.

I wish I had bought my Nest Thermostat sooner because I love it. My wife, who couldn't care less about most technology, is also in love with the Nest. It was very easy to setup and connect to my network. It's very easy to use on the wall and equally as easy to use via mobile app. I like that I can operate the Nest from anywhere, even at work! I like that it turns on and off the heat and AC almost instantaneously. I've already recommended this product to my folks and in-laws.

It works great and is super convenient to use when I’m not home to keep my house the exact temperature I need. I also really like the eco efficiency to help me cut down the cost of oil and electricity in the winter.

Thermostat is sleek and intuitive. Very easy install, all tools are provided. App is nice, works great with Google home.

I liked the way that it works, except for one thing. It was not compatible with my particular central air system. Nest says that their product works with 95% of all systems. Mine wasn't one of them. It seems pretty intuitive to use. Choose a program, turn the dial, and then tap to enter. My unit stayed on at 72 all the time. While I tried to adjust the Nest temperature up and down, my system did not respond to my requests. Regretfully, I had to return my Nest. I would recommend it, BUT anyone considering buying should check for compatibility with their a/c unit (Label).

I had the 2nd gen before this. I swapped out the 2nd gen and put in the 3rd. I like the 3rd better because of the two main differences. 1) the screen is larger and higher resolution and 2) the motion sensor is now far field. The larger screen is nice so you can see information from further across the room. It's not a deal break and wouldn't be worth replacing a second gen on that alone. The far field sensor means the Nest can tell if you are around when you are further away or off to the side better than the old one. If you are further away, it will see you, activate the screen (which you can now see from further away) and know not to go into auto-away more (now called Eco). It is also slightly lower profile, and it looks great on my wall. It comes with a plate to cover more of the wall space if you are replacing an older thermostat and don't want old mounting holes and whatnot visible. As with any Nest, it makes it easy to control your temperature from anywhere in the world with your smartphone and with automated programming, it will save you money. Some utility companies will reimburse some of cost of buying this. Mine didn't but that didn't affect my choice to get this. I don't have the Protect or cameras they offer, but I do have an Echo, a Wink hub and Harmony Home Hub, all of which integrate with Nest. So it's all interconnected and easy to control from any of those platforms. Next is not HomeKit enabled yet (meaning you can't ask Siri on iOS to control it). So some people I know have replaced their Nest with another brand that is HomeKit enabled. I have an iPhone and iPad and use the iOS app to control it all the time, so it's perfectly usable for Apple folk, its just not embedded with the specific HomeKit platform. Not a huge deal really. If you have a Nest gen 1 or other non-smart thermostat, get this. If you have a Nest Gen 2, wait for a more significant upgrade. Unless you need it to be HomeKit, its the best out there.