Customer Ratings & Reviews

I've been looking at the Nest and purchasing this product for a couple months. I am glad I made the purchase as I know that the Nest will save my household money in the long run. It runs great and you can run it through the app on your phone anytime. If you arent home you don't have to waste money heating or cooling your home.

Do you alway forget to adjust the temperate when leaving your house? Now you can do it from your phone at any time! Easy installation and very simple to use! I had a programable thermostat in my house before and I was only adjusting the temperature at night.. Now, since my schedule is different everyday, I can use the auto away, per-program or manually change the temp. from anywhere!

works great and works well with google home. easy to set up and install.

This was our 2nd Nest Learning Thermostat. The first one installed and worked flawlessly. It worked for a few months, so we ordered another. This one came and I followed the same directions, so I was expecting similar results. Well, it turned out, the 1st one had a WiFi chip go bad, so it lost connectivity. Installing the second one was problematic at that point. Ended up calling Google for help. Assistant stayed on the line and walked me though all the steps to get this thermostat working. He then made sure they sent me a new unit with a return label to send the damaged one back to them. New one arrived and after a quick call to Google help again (!), it finally works. Bottom line, even if it doesn't go right, the support available is top notch. The product works as advertised. We like it a lot. The heat has been turning on and off based upon our movements. Haven't had it long enough to calculate the energy savings yet, though.

First word: WOW! The Nest is still in learning mode so this review will mostly be about installation. I was fully expecting to patch some holes and then measure + drill new holes to mount the Nest. Nope. It comes w/ a bracket that perfectly aligned w/ the existing holes for my old thermostat (Honeywell Chromotherm III). Screwed in the bracket, matched the colored wires to the corresponding Nest tabs, inserted the wires, and then mounted the Nest. Set-up was a breeze from there - just select language, enter your wi-fi password and you're done! It took me longer to replace a wall outlet as part of this same project than it did to get the Nest up and running. Literally less than 10 minutes! As for look and feel, the Nest is a beauty. It's heavy and feels solid, not cheap. As soon as I was done installing it, I was calling all my friends and family to get one of these! Nest thought of everything, it comes with a nice plate to fit over the bracket so it looks clean when mounted AND not only did they include a screwdriver (which fit the screws perfectly), it's a magnetized driver so you don't drop the screws when installing! Genius. The Nest is the gold standard in user friendly smart appliances.

nice and easy to connect, works great remotely, easy install

Glad I bought this gem. The nest thermostat was easy to install and easy to setup and use. It integrates with Google hub devices very well. It has a wonder and natural feel as you rotate the thermostat. The haptic feedback is something to behold! I would highly recommend this product.

I had a rectangular thermostat and the Nest came with a plastic adapter to cover the unpainted area which was exposed when the old thermostat was removed. I was concerned about installing this myself but it was relatively easy. I enjoy the ability to adjust the temperature via the Internet so the temperature is comfortable when I get home.

Wonderful product that has opened up many gates to my heating and cooling world! The flexibility of having an app is great. I was able to manage my houses heat while in the midwest and I live on the East Coast! It is awesome to make my house more advanced with this product but the simple installation and usage makes it a must buy!

I love this thermostat works and looks great very easy to use

The Google Nest Learning Smart Wi‑Fi Thermostat has a sleek design and promising features, but unfortunately, it ended up being a letdown. While setup initially seemed straightforward, the thermostat would not properly connect to the heating system. As a result, the heating unit would not turn on at all. After troubleshooting, it became clear that the thermostat was not compatible with the heating setup, and it had to be removed entirely to restore normal operation. Despite its smart features and strong reputation, reliability is key for something as essential as heating, and this unit did not deliver in that regard. Overall, it was disappointing, especially considering the price and expectations associated with the Nest brand.

Short of spending quite a bit of money on a complex AC system this can help level up your efficiency and lower your bills quite substantially by intelligently keeping your temperatures where you want them. It very much pays for itself after a few months of usage and that's without even considering the various rebate programs that exist. Being able to control temps from your phone/google assistant is a nice bonus and I do love being able to see usage metrics and such.

Installing two of these was really easy. Connecting to Wi-Fi and controlling these from both my smartphone and the Web interface was a breeze. I tried an ecobee at first, but they wouldn't connect and customer service couldn't help. Not to say that the ecobee thermostat isn't good, these Nest thermostats were painless. They have been running almost two months now. Very happy.

Just installed this thermostat in our home and can now control and have access to and control my home’s temperature from afar. Quality product with an easy install. Replaced a Honeywell Lyric thermostat that worked OK, but not as seamlessly as the Nest. Highly recommend.

It's an awesome learning thermostat so all you have to do is plug this instead of your existing control unit and you are good to go. The set-up process is easy and you can add family members to control it from their phone apps too. It learns based on your settings and movement that you don't have to program it. Cons: Every once in a while it goes into charging mode when the access through the app goes down but it usually happens overnight so that should be good.

Overall a really great product. I'm able to manage my climate when I'm away from home, schedule the temps for time of day, etc. really awesome!

I was very excited to buy my home so I could start making it "smart". This was a great first purchase! Plus Focus on Energy of Wisconsin is giving $100 rebate to buy it. It only took two days to start learning our habits and the energy saving kicked in right away! Very easy to hook up. Get the app, it's a must. Can't wait to have other products to make this home even smarter.

love these thermostats for the most part. They look great and the ability to control them from anywhere is nice when you want to come home to a comfortable temperature but not have to run your A/C all day for example. The only downside I have seen so far is the inability to lock a temperature in and keep it there. I have not found a way to do this yet. i understand it defeats the purpose of a "smart" thermostat but sometimes, you just want to hold a temperature.

I've had a programmable thermostat for over 10 years and when I got it, the savings were obvious but the family had difficulty operating it, this new NEST thermostat solved that problem and more. It's easy to operate but the ability to manipulate it remotely is the biggest benefit. Easy to install and setup, I can't imagine a better option.

Thermostat was easy to install and set-up. Now I can control temp from my phone and after a week or so of turning up the heater when I get up for work and it's cold, the unit has learned to do this on it's own! Also, I applied for and should receive a $75.00 rebate/bill discount from Southern CA Edison.