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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 16,031 reviews
  • Rated 5 out of 5 stars

    NEST is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is using technology to its hilt. This useful as an energy saver and it has a mind of its own!!! Eco feature is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're looking into smart thermostat, this is the one! I love Nest because of it's learning capabilities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have two of these thermostats in our vacation home. It allows us to monitor the heat and temperatures in our mountain home when we are not there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart products on the market. New remote temp sensors make a great product even better. A must for the connected home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves that I bought this. I always make him change the temp but now I can do it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even a Republican could install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and monitor with wifi. Learns for itself, no need for complicated programming. One small step in the fight against global warming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on sale, should've done a while ago. Makes managing the temperature in the house much easier! App is very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I have purchased. Had Best Buy install..was seamless...works like a champ..and use Best Buy home installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY SECOND NEST. I LOVE IT EASY TO INSTALL. EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what life was like without this. I like being able to have it turn on-off while i"m away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest. It ends up paying for itself. Plus, being able to adjust the temperature from my phone while laying in bed is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original version and this one is as good or slightly better. I moved the old version upstairs. This version has better sensing capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work incredibly well for conserving energy and saving money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it. Easy to control from and away from home. I like that the sensor can detect multiple rooms and averages the temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product slim classic design works fantastic very intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device to control your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Thermostat (one for upstairs and one for downstairs). This is great to manager your homes temperature both at home and away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest meets all my needs for a thermostat . Little challenging to install by yourself . Most ac units don’t have ground wire installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great gift for anyone wanting more portable devices to control from your cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Thermostat worth the money, excellent product. Once it is set up there is nothing to do.

    I would recommend this to a friend