Customer Ratings & Reviews

I got two nest thermostats for my house (upstairs and downstairs). I wanted a thermostat which I can control over an app and cool the house before I come in the evening. It works great and adapts to your schedule. Highly recommended.

I bought this via the Black Friday deal and so far I'm loving it. I love not having to program it or to remember to drop the temperature when going out for anextended time. Plus I can see how much heat I used and for how long and also when the heat came on. I'm planning to get another for 2nd zone and eventually a 3rd. I've had one issue a few days ago where the display no longer lit up when walking past it. Upon investigating, I noticed the wifi was disconnected and it said low battery. I called tech support and they couldn't understand why since the power readings were on par. They advised to reset the network settings and leave it to see if it would recharge. I did this and it took 24hrs to charge. Hoping this doesn't re occur. It didn't impact hearing which was good. I just had no control over it via the app.

Took less than 10 minutes to install. The house is always comfortable and the heat is running less. I liked it so much upstairs I bought a second for the downstairs zone and got 2 Protects to replace my CO2 and Smoke detectors.

Easy to install with 3rd common wire added to my system by electrician. Had a faulty base but easy to troubleshoot and works great.

Had the first generation Nest in my previous home. Couldn't wait to get one for our new home here in Florida. It is very easy to set up and use and it truly is great being able to control it over an app and any WiFi you're on.

Beautiful design and easy to use. Installation was fairly easy while speaking with tech support which was also great. Just received my first heating bill for the month since installing and I saved $30.00! What more can be said!

This product is so easy to use. Works great on the application. We have seen a good difference in our bill, and we are helping stay green. Highly recommend Nest thermostat.

This works as advertised. Thermostats are basically a necessary eyesore. This one looks good. I purchased it as a gift and the receiver loved it. Said the installation and setting things up was pretty easy.

The app is easy to use. The product is great. Best Buy’s installation team was smart and quick.

I love the Nest thermostat. It is easy to set up. Easy to use and it works great. I have not had a problem with it. I would defiantly get this is you want to say money. The schedule system is so easy to use and makes life easier.

pretty easy to install and give me a full control over temp control

Works as advertised and more. The only issue I’ve had has been the scheduling function. I did figure it out, and I’m really happy with the ease of operation.

I got this product because being in AZ th etemp can fluctuate quite a bit during the year. The setup was easy and the instructions via Google and other YouTubers was easy to follow. My issue was mainly the network connectivity and the 'learning'. I initially had it connected to my 5GHz wifi network, but it kept randomly disconnecting. I guess it is because I customized the frequency due to close neighbors, but it is still annoying. I switched to the 2.4GHz network and no connectivity issues. As for the learning, this issue could be because my wife's schedule always changes week to week. Also, sometimes we notice the location tracking to turn on the eco mode only sometimes works. As for performance, the nest itself is much better than the basic thermostat and the AC responds immediately with any temp adjustments. Just be aware that it will take time to learn the app and configure it exactly how you like. Once that happens the product is good.

Excellent product, easy to install, you can see the savings from the first week.

Bought this gadget because it was on sale, works with google and just wanted a nice update to our thermostat. It was super easy to install, it looks great, works with google and I love that it has an app.

Imagine laying in bed at midnight and you wakeup sweating because it is too dang hot in your house/apartment. You don't want to get up and walk all the way to your livingroom to simply turn off the heat, or turn on the A/C. This nifty little device allows you to do all that, while you're laying in bed. You simply grab your phone, pull up the app or Google home, and just turn it to whatever you want. Another benefit, is that it learns your patterns. This is a great thing because it will know, after a while, that you are going to work. It will turn itself off and wait until before you come home to turn back on.

Easy to set up. Still learning about the software but getting ready for summer. I downloaded the Phone App so I can adjust without being home. Nice quality and updated right away after connecting to the internet.

The nest thermostat is so convenient! I can adjust the temp from my phone, plus it keeps track of my habits and auto schedules. My old thermostat was so hard to program and understand. The nest is the way to go!

Easy to install. They give you very straightforward directions so you can install it yourself. I've never messed with a thermostat before and installed it myself in about 20 minutes. Features are obviously great, too. You can set an "eco" range for when you're out of the house. It will allow the temperature to drop to the minimum you set or rise to the maximum you set so that the air/heat isn't running constantly. It will then use the motion sensor and/or the location of your phone to know when to turn the air back on. Only thing I would add would be the ability to start heating or cooling the house before you get home, but it seems to only start once your phone reaches your house.

Simple to install, following the instructions. Simple to operate from home or away. Set up was straightforward through the “setup” routine. Am very pleased. Also I get a $45 rebate through my local utility company.