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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 16,029 reviews
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However I would have went with the cheaper version now. The smart side of remembering what you like does not work very well. I eventually had to go to the login page and just set a schedule. You can do this on the cheaper model.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi review1234, thanks for sharing your feedback with us. We’re glad to hear that Nest Learning Thermostat works well for you. However, we do apologize for any difficulty you may have had with the Auto-Schedule feature.

      If you still need assistance or if you have any questions you would like us to answer, feel free to contact our support team. Here’s the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 1st item I needed to buy as soon as I moved into my new home. I've had experience with this before and I feel this is a product I need to have! In fact, I buy these for anyone I am friends with as a new home gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to work using the app. I also like the reports it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so simple a baby can use it. Once installed (which is very easy) the app makes everything easy from setting the schedule and recognizing when you aren't at home so it saves you money by turning the heat/ (a/c) off. great product I highly recommend the nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already saved us at least 70 dollars just in the first couple months, and now it's saving on gas now that it's getting colder! Easy to use and the app is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not really a fan of the learning part but so far they haven't been that bad. I enjoy all of the smart features and the feedback on the system. Sometimes I would come home and it was 80 degrees and it said 2.5+ hours to cool to 70

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and build. The program is the same as the older version but the build is nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My colleague recommended it. He saw a huge drop in his energy bill. Therefore, I decided to buy one. It was easy to install. It had all the components to install the nest including the screw driver. You can control the nest with the app. Everything was easy, from setting your temperature settings to use the home/away settings. Furthermore, you can see your history on how much your AC was running. No batteries for the nest as it is powered by the furnace. I only had mine for a few weeks so I cannot compare how much I saved energy wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat for energy savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, the UI and the app is very easy to use. Setup is easy too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make Sure You Have a Common Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the features and functionality of this device can be good to great. However, make sure your system and thermostat connection point has and supports a common wire. Despite Google/Nest's insistence that you do not need one in my experience and in that of many others you really do. Without a common power your thermostat under heavy load will not pull enough power off your system. As a result it will possibly (likely) cause your HVAC system to short cycle. There are various remedies available to alleviate this issue, but for people who do not have a common wire and or have a system where heat and A/C are spliced together, this can be more trouble than its worth and or require an HVAC specialist to rewire your system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the smart thermostat although I wanted it and saw it’s value. It was too pricy for my current budget. I may buy one in my new home next year. Hope the prices go down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and bright numbers. Knows when I’m not there to lower the temp in my house to save me money. I turn the temp up via app an hour before I come home from work so it’s toasty inside. Oh, and it looks cool. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially like AutoAway feature. It was great to know the thermostat would adjust when we were gone for a few days. Super easy setup. If looking for a rebate from your utility company, double check the rules and dates. We missed ours by a few days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ready learning our heating system, very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having this product for 2 years now and I can say that it has seriously save me a tons of money, especially in the winter. I am able to set the temperature in the house at any moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best on the market and for the price you cant beat it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great smart themostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install easy to install easy to install good tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app works seamlessly, and is easy to use. The thermostat itself is much more accurate than our last. And I love that it can change modes on the fly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great function and features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product so much we bought one a gift to a family member! Installation was simple and set-up was easy. If you need additional help with the setup, they have a few videos on youtube that can be useful. We love to be able to cool/heat the house when we are area within the nest app. Must have for a smart homes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostatc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from the first generation Nest thermostat so I could add additional temperature sensors all over the house. Not much practical improvement over the original on a day-to-day basis, but a must if you want to additional temperature monitors. I would not have upgraded to this if the older version supported upgrades.

    I would recommend this to a friend