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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 16,029 reviews
  • Rated 5 out of 5 stars

    Perfect for my wife!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has me constantly adjusting the thermostat to keep her cool. This is a game changer!! It easily allows her to adjust the comfort setting as she pleases!! Thank you Google nest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest. It has helped to control and maintain cost down with light bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so pumped we got this, we can monitor temps and control it from the Nest app and it looks sleek in the hallway! easy install too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to learn patterns on how to set temperatures and thus saving on energy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend to everyone. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been thinking about purchasing this thermostat for quite some time. The reviews have been very helpful and I am so glad that I made the purchase. It has given me more control over my use of when my air conditioning is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Home Component

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit and easy to install (spend more time repairing the wall then installing the thermostat). I love the learning feature and than it can automatically adjust if you use the mobile app and link your phone. During the learning period, you'll come home and it'll be heating/cooling to get the house back to temp instead of already being there, but it does seem to be getting better. If you have a schedule that fluctuates a lot, it might get confused but you can always use the mobile app on the way home to turn off eco mode. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Connecting to the iPhone app was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation (I am not a handyman) and very easy to use. I love the energy use reports on the app showing how much energy I save every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest learning thermostat has been an excellent addition to our home. The ability to set schedules, control with google, as well as the home/away assist have helped us save money. I'd recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind and comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, any programmable thermostat can accomplish basically the same thing. But I love knowing the Nest is intelligently monitoring to meet my specific needs and it integrates flawlessly with the other Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new edition to our smart home & I must say it's extremely convenient to be able to set up a routine schedule for the home to be comfortable. Hughly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical at first when I was looking for a WiFi thermostat but this thing takes the cake, seamless integration with google home and the away eco features pays for itself In about a six months to a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a Better Scheduler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest in so many ways. It has certainly helped to keep our AC usage down to what is needed. My only gripe with this product is the Scheduler in the App. They need a better way of creating a schedule other than a day by day slider bar system. You should be able to choose multiple days and set the temp and time accordingly. Other than that the nest is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Well, But Lacks Integration

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a new thermostat and wanted the cool new thing. It works as advertised, which isn't as good as it sounded. First of all, I would recommend getting the version that comes with the remote sensor. I had to run out and buy it separately because my new HVAC system isn't balanced well. Once I got the remote sensor, I was able to get everything working great! The disappointing feature was the "learning" part. No fault of the product, it does what was advertised, but I ended up disabling it because I wanted to manually set the schedule to do what I wanted. What really disappoints me, are 3rd party integrations. Nest used to work with everything, then Google demolished the API and replaced it. Now almost nothing works with the thermostat. I wish I hadn't bought it. If I could make the choice over again knowing what I know now, I would buy an Ecobee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nick,

      Thank you for sharing your feedback with us. We´re sorry Nest Learning Thermostat hasn't met your expectations.

      If you've disabled the "Auto-Schedule" feature, we suggest clearing all the existing schedules to make sure the thermostat will only follow the schedules you create.

      We value your feedback, and we'll gladly pass it along to the related team in our efforts to provide our consumers with an excellent product and service experience.

      If you'd like any assistance with your Nest Learning Thermostat, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 3 out of 5 stars

    Underwhelming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you would expect top quality. This isnt top quality. Out of 3 of these 2 didnt work. Customer service is luke trying to cancel a cable bill (long wait times no follow up). The features this uses didnt help do anything that any other decent thermostat will do. The ecobee is cheaper and does everything you will need. I wouldnt recommend this product unless you like spending extra money.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there. We want to give you the best support to get the most of your Nest Learning Thermostat.We're happy to help. Reach out to us at your convenience and we'll share some helpful tips and tricks, to get the best experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A-1 install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did an excellent job getting us hooked up and went over the item in detail. Very professional and answered all my questions thanks, dave m

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a couple weeks during the summer, Great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most basic thermostat that came with my new house. It was cumbersome with complicated menu system. NEST fixed all that. It is very intuitive and learned our schedule very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best investment. Recommend to anyone looking for smart thermo.

    I would recommend this to a friend