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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 16,029 reviews
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and seems to be working great so far and hope to see a improvement on my electric bill in the coming months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're wanting a smart home, this is a great way to start. I can adjust the temp and even see my energy history remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device, too pricy (when I bought it)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    own this for less than a month. works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all i can say is that it's good right now. setup was little difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saves me a lot on my energy bill because I set it to away temperatures when I’m not home. So when I’m not home the heat or ac doesn’t keep turning on it will keep it at an economical temperature like I set my to 69 when I’m away. And when it feels me near it starts heating up my house to a nice 72 degrees so when I’m home I’m comfortable. I like that it pairs with my google home and that it has an app. I also love that I can put a passcode on it so no guest messes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It learns and saves

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the beginning of the summer and took a while to learn our ways but after a couple of months basically set it and forget it. Really helped with my energy bill!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest was innovative; now is just a pricey gadget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Nest thermostats and one failed after a year (heat pump hvac) I still had it on warranty and i was able to get a replacement from google after an exhausting questioning by the customer service representative. The only thing that saved me from spending one more hour of troubleshooting with that person was I had paid an hvac tech and gave me the diagnose then I submitted that inspection to Nest. If I have to purchase another smart thermostat I would go with a different brand. Also, you have to wait next day to be able to check how much your ac/heat has worked during one day period; some other brands you can see that logs in real time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can be controlled on you phone. When you walk pass it it lights in. Let’s you know how long it will take to cool down to your desire temperature. Very nice color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controlling Temps have never been easier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice activated and very convenient when you are away on vacation or even just running errands. Purchased this for my wife and we’re both in love with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Does what it says it does. The app is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but feels like this is overpriced I know this isn’t used much but turning on fan only feature isn’t implemented well There should be instructions to charge it for the first time as I needed to charge mine for a while before it started set up. Google support was helpful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome "SMART THERMOSTAT"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a residential + commercial Audio-Video / Smart-Home Devices dealer ... we have installed our share of this awesome thermostat for our customers. All of our customers so far, have been COMPLETELY satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geofencing is ready and need an update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clock analog in display setting need to be update bz in large motion don't have numbers and short motion neither but less necessary. In away mode the main phone disconnect it but what about the other people?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best things I’ve purchased for my home!! My energy use is monitored and after a few days it predicts my temperature needs on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the Honeywell automatic thermostat and switched to all nest products cameras (indoor/outdoor), thermostats and now smoke detectors. If you need a new thermostat I highly recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest makes good and attractive thermostats. I don't think it really saves you money, but reduces the complexity of programming the thermostat. It's user friendly and connected to internet. You can set temp via mobile app or via Google home. I don't like it's self learning feature, which has arbitrarily changed our temperature. Nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer! Love having it connected to my Alexa and just tell her what temperature I want it set at!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! I've been considering it for some time. It's nice to be able to turn on the heat or air before I get home and have the house comfortable. It also has seemed to learn a pretty accurate schedule!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so smart thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit when it works but when it doesn’t it is almost impossible to get assistance from Google. In the summer the unit has no problems but when the temp drops below 40 in the winter it has issues constantly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to program and monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostats were easy to and install and are very easy to monitor online

    I would recommend this to a friend