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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great Thermostat, just make sure you have a Common

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the nest. After purchasing, I realized I need a C-wire. I believe most wifi thermostats need this, but they don't advertise this fact bc it may prevent people from buying their products. I have no electrical/HVAC experience but was able to install a Common Wire from the AC to the thermostat after a few hours (MAKE SURE YOUR POWER IS OFF WHEN MESSING WITH ANYTHING ELECTRICAL). My Nest stopped working after a month UNTIL I installed this wire. Overall very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy the Google - Nest Learning Thermostat - 3rd Generation - White and love the app controlling feature that allows connecting to it from all around the world...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, and a great device harsh weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live near Houston Texas and it gets pretty warm here in the summer, this device has been great at keeping my temperature stabilized in my house. It's never been this even before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to Smart Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my smart home. I can monitor the house temperature while away. Easy setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. This has reduced aour utilities in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised - Saves on energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly love the eco mode feature. It has already reduced our energy bills. Liked it so much that we purchased another one for our condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3rd Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time homeowner and was able to install this unit on my own. It has been great and also has saved me money on my energy bill. I like being able to see how it's been used during the past week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the nest about a month ago and I absolutely love it! Replaced a old Honeywell non programmable thermostat. Love the features and the wireless connectivity through the Mobile app. Easy to check the history along with the monthly report they send. This thermostat has saved me money already and will pay itself off. So easy to install and it blows my mind how intuitive this thermostat is. I love being able to control my temperature when I am not at home. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this because we do not have to constantly get up to adjust the temperature or come home to a hot home. I love the auto schedule feature because it remembers to adjust when I dont remember to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my brother as a house warming gift and he wanted the cool copper look. He absolutely loves it! The 3rd generation is great as it has a larger display. Love the color options!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing how much a small gadget can do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Nest purchased and love it. I use multiple sensors throughout the house to keep each floor at the right temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is the industry standard in WiFi enabled, smart thermostats. This 3rd generation Nest is no exception. I'm happy with the large screen and the ongoing support that Nest offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big reward small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thermostat. It has saved me hundreds already! It learns your habits and makes your wallet happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good & Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I am having issues connecting it to my home heating system. Giving me code e74.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there KIKI, thanks for letting us know about the issue you are having with the Nest Learning Thermostat and your heating system. A code E74 indicates a no power problem from the power wire (Rh) of your heating system.

      Here are some troubleshooting steps you can try out to see if it might be helpful with the issue:
      - Ensure that your heating system is fully compatible with the Nest Learning Thermostat by using the Compatibility Checker tool here: https://support.google.com/googlenest/answer/9246656
      - Make sure the power to your system is on. The power switch will usually be in your breaker box or fuse box, but in some homes it will look like a light switch near the heating or cooling equipment.
      - Check that the wires from your heating system are inserted correctly in the thermostat.
      - If you’ve completed all the troubleshooting steps above and your thermostat still isn’t working correctly, we recommend contacting a Nest certified Pro technician for more help.

      You may also contact our support team if you need further guidance. Simply visit the Google Nest help page to reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is great! Had to have a professional install due to the zone system I have, but thanks to nests customer support, I knew that going in. If you're going to dive into a smart thermostat, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has saved me some cash!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great energy saver. I love that we can manage it from the app. It also has an eco. option that saves you even more money by controlling the time your ac unit is on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, but make sure it will work first.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest thermostat, however if you are looking into buying one, make sure your system has a common wire. Although nest claoims you don't need it, mine did not work without one. If you dont have one you can buy a 24 volt transformer wall plug to substitute the common wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 product. Very reliable. Make sure to check if all wiring in your current setup will allow using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can sync it with phone and use when away. Easy to set up.

    I would recommend this to a friend