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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 16,029 reviews
  • Rated 1 out of 5 stars

    Don’t buy Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! The Google warranty is very disorganized. It was working fine for 6 months until it lost its connection with the wifi then I called the support they made me reset it after that it didn’t work anymore so my is gone.ok! I had to send it to them and then they sent me back an older version that doesn’t work. So I gave my solution hammer on it, new brand and thanks Google for nothing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CarlosAbreu. We appreciate your feedback and we apologize for the frustrating experience you've had with the Nest Learning Thermostat and the warranty process. It's concerning that your thermostat lost connection after 6 months and then wouldn't work after a reset. We understand your disappointment and this is not the experience we would like you to have. We are committed to resolving this issue for you and we would like to know more about it so we can assist you. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my thermostat! It’s easy to program, setup a schedule and I especially love the large, easy to read dial!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, setup, and use. Great rebate from power company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek, modern and nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, modern and nice thermostat. This was a replacements for the stainless version that was dropped and cracked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bizzlefoeshizzle. We’re glad that you find the Nest Learning Thermostat sleek and nice. But it’s unfortunate to hear of your experience with your previous device. If you come across any concerns about the performance or features of the replacement thermostat, contact us anytime though our support channels here for assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice addition to smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently become a smart home addict and this simple product is a great addition. Functional and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a great thermostat in that it does almost everything automatically. I really like that they added geofencing so it know if I am home or away. No more schedules. It helps you save money and the environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to use and no more batteries and it even is attractive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top customer service from NEST. I recommend following instructions which includes taking a picture of existing wiring on old thermostat. Warm winter, not fair tell how much my power has been reduced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works amazing! Very convientent how it learns and adjustes to your schedule after a few day. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's guud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product it saves me money and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hesitating to fork over the price tag for a nest, I took the dive. As a skeptical (on the ROÍ) buyer, I feel that I have recouped my investment in record time. Other than the convenience itself of being able to monitor and control your thermostat from anywhere. The analysis Nest provides is a bonus and I do like the self learning ECO ability. For someone that has seen the heating bills keep going up, I highly recommend it. Waiting for Summer to see savings on air conditioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile app allows me to review times when ac was on and it allows me to make informed decisions on how to set temperature in a most efficient way. You can also just let it learn and it will set it for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest thermostat to the most. Never thought I would enjoy it as much as I have. I needed two for my home and they integrate so easily. Works great with my security system and Alexa as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it is easy to install, even for someone like myself who has never installed one. I check and change the temp via my phone, created a schedule as well. This has saved my household a lot of money being able to utilize the app on my phone, noticeable difference compared to last year. Haven't had any issues since installing the thermostat and the app. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Love the ability to adjust temps on the phone and check on the status of the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am not paying anything NV energy that much now.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic it is saving my electric bill cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat is better now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest 2nd definitely should upgrade as it supports more devices and things. Clock is a nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got to experience the nest a few months before we sold our house and I have to say we may just go buy another because I loved the simplicity of it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, good user interface and the auto adjusting for the temperature based on your schedule is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. It can be self installed.

    I would recommend this to a friend