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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 16,025 reviews
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, setup, and use. Great rebate from power company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's guud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product it saves me money and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps Lower our bill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I don't have to remember to change the thermostat settings all the time. I can also check on it in an app, in case I do want to change things before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helped me regulate my AC and saved me some money. the smart learning feature is so awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. It can be self installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity in my home. It actually does learn when you’re home & when you’re not. However, one stopped working, so I had to purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Set up super quick. Seemlesly integrated into home network, Vivant home security, and Google Home device. Also appears to be cutting down on energy use and saving us $$ already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product by google just by the first month of using I saw a significant change in price with my light bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a issue with my nest thermostat! You can easily adjust the temperature on your phone if you have the nest app. It's free to download and free service to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s very accurate. Looks good too. We are new to smart technology and found this easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product I love this item is wonderful yes yes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money and it goes with the room decor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it's great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was surprisingly simple to hook up. It came with the mount and screws it needed. It was easy to set up with my home network. There were only 5 wires in my home ( could be more based on different AC systems ) and the Nest is clearly marked with where they all went. It takes a little while for the unit to "learn" your routine but I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat, I don’t use the smart eco feature because it used to freeze the house at night on its own.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Keurig, Thank you for sharing your review. We're sorry to learn that you're experiencing some difficulties with the Eco feature of your Nest Learning Thermostat. We'd like to know more details about your HVAC system and how your thermostat was set up so we can help you with finding a resolution to your issue. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Product. We recently moved and had the Nest learning thermostat at the old house and had to get one for the new place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A process engineers guide to a thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency, automation, and remote access. What’s not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a new  thermosta to the house and it’s digital, it makes the house feel futuristic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much I got another one for my Mom. She fell in love with mine so I surprised her by getting her one and installing it for her.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Newer Isn't Always Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this, wanted to love it, but it just didn't work for us. Could not get it to work with my home. AC would work but heat would not. Spent nearly 2 hours on the phone with Google support troubleshooting with no success. Install was simple, and it looked great on the wall. Ability to adjust it remotely via phone was nice too, but without it being able to do its core function it was of no use. Reverted back to the old school thermostat and was back to working order.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Layer8, thank you for sharing your experience with your Nest Learning Thermostat and we're sorry to hear that our support team didn't meet your expectations in resolving your issue with turning on the heat. If you're willing to try the Nest Learning Thermostat again in the future, please don't hesitate to get in touch with our support team and allow us to redeem ourselves and improve your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great upgrade to an already great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from my 1st generation Nest to the 3rd generation mainly for the larger screen. The higher resolution and the ability to see the forecast from across the room is a nice upgrade.

    I would recommend this to a friend
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