Customer Ratings & Reviews

Got it as deal of the day, great buy at that price. Waiting for them to go on sale again to get another.

Great functionality and look. We like how it tracks our use behavior. The energy company promotion was a bonus.

Stopped picking up the wireless network, customer service replaced it within 2 days! Also messed up the wires again nest was able to figure it out! Excellent customer service.

Absolute nightmare of an experience! Called through total tech rep. Appointment set up wasn’t even communicated well so we rush home to meet him. He is very late because he said it wasn’t at the store. Then we tell him it was delivered to the house. Next he installs it and leaves. Of course it doesn’t work. Technician won’t answer the phone, nobody at the store can answer because I was told they took away phones. We work through the 800 number to try to resolve and they were zero help. Nobody can contact the 3rd party and the advice is for me to go to the store since they can’t answer. So the device isn’t compatible, the technician left without testing and there is no way to speak to anyone for resolution. We had to take it out and reinstall our old system.

I purchase another one after my first one broke after 5 years . I contacted Nest and they replaced the broken part and now I have two and so I have one upstairs and one down stairs and couldn't be happier .

I bought two of these and use them for my ac and heat. A little glitchy at first but works well in the home

Easy to install. Works very well. I am very happy with this product. I would highly recommend.

We are still figuring them out but they work and after about 3 weeks we are starting to see them adjust.

The one thing i like most about my nest thermostat is that i now have the ability to see how much i'm using the air conditioner in the summer allowing me to manage my utility bills better.

Very nice thermostat was easy to integrate with my existing smart home devices. Love the nest app functionality as well!

Being able to change your air/heat before you ever get home from being away is sensational. Plus the learning feature helped us save money for sure.

This smart thermostat has saved us substantially on our power bill!

Great product! Saves tons on energy bill! Zero complaints thus far. Previous month's energy bill without Nest was around $150. The following month, with Nest, the bill was $67. Love it! Highly recommended.

Very good purchase, got it during a sale and definitely worth it. The app need some improvement but overall very satisfied.

We like the Nest thermostats. Energy credit available

Just bought a home. Had an old thermostat. Wanted to save some $ and have updated technology. Very happy with this purchase. My boiler was not able to get it up but worked with support and then contacted a nest pro. Scheduled an appt for next day. After making adjustments and adding a few features we are happily up and running

I purchased it two days ago so far I love everything about it I think every household should have one I just don't understand how to get my rebate it need to be much easier procedure and it was not explained to me I don't waste from that I love it

If you're starting to transition over to a smart home like many of us techno-savy people are, then this is a great product for you! Works well with Alexa, and looks way better than your traditional thermostat. As long as you read up and use the app, setting the schedule is a breeze, and having the heat kick on before you come home makes your house feel even more cozy. I highly recommend this product. The black looks much nicer than the silver in my opinion.

I had the Honeywell in our last house and decided to go with Nest when we moved and WOW what a difference these are! They learn your temperatures and have so many more options including humidity!

Really like how it learned our lifestyle. Lots of great features including changing the temp from your phone.