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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great for Offsite Control

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for control of property while away. We have it in a vacation property we own. Keeps us notified of temperatures which is important during the winter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to install and user friendly!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat makes my ac so much easier to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Attractive Profile and Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased to have replaced our older thermostat with the nest Learning Smart Wifi Thermostat. We love being able to program it from our phone when we're not home. We're conserving on energy and dollars without sacrificing on comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great update to our thermostat!! Love how we can use/control right from our phone!!! Worth the cost!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have bought another brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Nest Smart Thermostat I bought lasted about 4 months and the wi-fi card stopped working. No matter what I did, I could not get it reconnected. I had Best Buy send a technician from Geek squad to check it out and he couldn't get it reconnected to wi-fi either. It wouldn't even look for wi-fi networks. He decided it was the wi-fi card. Since I'm a TotalTech member I had the old one uninstalled and and new Nest installed after almost two weeks of mix ups on the scheduling of the uninstall and install. Best Buy now farms out this work to a second party instead of using the Geek Squad and they couldn't get their act together except for one guy who finally helped me and did both the uninstall and install on the same day so I wouldn't have to go without A/C in 100 degree plus temperatures overnight. Now the new thermostat is acting up. At first everything was fine and I could control it from the thermostat, my Nest app and by voice using Alexa. Now Alexa voice control won't work and I can't get it reconnected and I'm at a lost. I'm afraid to go back to Best Buy because of what happened before so I'm just going without voice control, which I miss at night when I'm in bed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old thermostat. Hookup was simple however when it kicked in for the first time it was blowing hot air. Did a quick google search and found this apparently is a common occurrence and just needed a wire switched. Love the functionality and the ability for it to learn and auto adjust for being home and or daily routine. Also nice to check on temperature and adjust remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be 4 to 25 characters (letters and/or numbers ONLY). Do not use spaces or symbols. Do not use your full name or email address; your privacy is important to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nest. I got it the day before I left on vacation not realizing we were going to have below zero temperatures while I was gone. It was so nice to be able to adjust my heat setttings from afar. It probably saved frozen pipes, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Thermostat Beats the Competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home with the learning feature really very cool. I am still learning all the things you can do, Nest App makes it easy and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best door bell ever created Love you can program different ring tone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tech thermostat best money I've spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very chic looking thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and ease of use. Definitely way ahead of the competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve ever thought about switching to a nest, do it. This allows you to cut down on your bills and set/forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a thermostat that can automatically switch between heating and cooling without the need for human intervention. I like that it interacts with other products too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! I was able to get a $75.00 rebate from my local utility company. A little tricky to set up but had awesome help over the phone with the tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to save a little energy. Pays for itself in the long run. Easy controls and easy to monitor with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and saves $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Got a great rebate through Massachusetts “mass save” which made my total cost under $100. I’m sure other states have energy rebate programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat in the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat in the market and great quality. so easy control using nest app or using google home. got it at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 Nest Thermostats in 2 houses. We love the ability to check, change and start systems up before we get there. I also love the ease of setting them up.

    I would recommend this to a friend
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