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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 16,029 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is very easy to install (I am not handy) and works great. I bought a second one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have bought another brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Nest Smart Thermostat I bought lasted about 4 months and the wi-fi card stopped working. No matter what I did, I could not get it reconnected. I had Best Buy send a technician from Geek squad to check it out and he couldn't get it reconnected to wi-fi either. It wouldn't even look for wi-fi networks. He decided it was the wi-fi card. Since I'm a TotalTech member I had the old one uninstalled and and new Nest installed after almost two weeks of mix ups on the scheduling of the uninstall and install. Best Buy now farms out this work to a second party instead of using the Geek Squad and they couldn't get their act together except for one guy who finally helped me and did both the uninstall and install on the same day so I wouldn't have to go without A/C in 100 degree plus temperatures overnight. Now the new thermostat is acting up. At first everything was fine and I could control it from the thermostat, my Nest app and by voice using Alexa. Now Alexa voice control won't work and I can't get it reconnected and I'm at a lost. I'm afraid to go back to Best Buy because of what happened before so I'm just going without voice control, which I miss at night when I'm in bed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting one. The flexibility and features it offers make it worth the price. We'll see if there really is a payback on the utility bills....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat, so both systems are now controlled by Nest. It is convenient and provides me with information to save on my utilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Item!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! We installed it in a rental. Love being able to adjust the temperature to maximize savings remotely. For a primary residence, it is cool that it can learn your behaviors to maximize energy savings. I also like the way it looks on the wall and the display screen can be customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my upstrairs themostat with NEST Learning Thermostat and begiining to see good results. Like the App on my phone to set temperature when needed and flexibility of control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase. Good technology and help us save on our energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box comes with everything to install, including mounts and screwdriver. Easy to setup and maintain, and integrated well with my other smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave 3 properties with all NestI Love their products and awesome customer service if needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted one but was waiting on a good deal. Now even better with an all black color. Looks elegant. It is such a convenience to have access to your thermostat remotely because sometimes I forget to adjust the temperature when I'll be away from home and this help me save money by not wasting energy trying to cool down my place while I'm not there but also getting it ready for when I return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using nest for a while and no complaints, the black look is new and classic , love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t yet had any need to program from “afar” but feel confident we can when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you understand what it can do, this thermostat can save you money and eventually pay for itself. Also, no more glasses required to read the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these since my house takes two zones. I love being able to monitor not just my temperature at home but the humidity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the temps in the house when away or at home, via my iphone. I like the memory report it offers to show hours of heat/cooling usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tech thermostat best money I've spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat, but maybe the cheaper one better?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this Nest thermostat....but just think about your placement...if it doesn't have a straight view into a room you probably don't need the Far Sight option, cause you'll have to walk up to it to engage anyway...in that case the cheaper version may be just fine....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent themostate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hook up this with google home and I like that how i can control thermostat with voice control system with google home better to get it when promotional deal together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes comfortability very convenient from anywhere. Already starting to see the savings from adding this to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control it 1) like a traditional thermostat (but cooler), 2) with the Nest app, 3) with my Harmony TV remote, and 4) voice controlled via IFTTT and my Amazon Echo.

    I would recommend this to a friend