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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 16,026 reviews
  • Rated 5 out of 5 stars

    Only one to get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using smart Thermostats for a long time and Nest seems to be the most reliable and quality is always on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make gadget purchases that don't really provide me ROI but, this has already started saving me $ on my power bill. WOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very nice control ... I love it ... nice screen and nice gadgets .... very responsive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had a hard time installing Overall the app is not that easy to use Convenient because it turns itself off

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tatiana, thanks for contacting our support team. We're sorry to hear you had a hard time installing Nest Learning Thermostat. If you are still having some problems, please feel free to contact our support so we can learn more about your experience and understand what may be causing it. This will give us a better idea on how we can help you best by simply visiting us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, always connected. Seems thus far to live up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a must have for any home. It's made controlling the temperature so much more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. It has shown me how to save money my power bill, keeps the house comfortable and Alexa can connect and change the temp with just a "Alexa...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Update to the standard thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options that I like. We did have a few issues with the auto setting. I went ahead and created my own schedule for it. It seems like once or twice a month we would wake up and the heat was set so low we thought the furnace went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to be able to control my thermostat with my voice (using Siri or my Alexa) and also when I’m not at home. I turn my heat down when I go home for Christmas but I don’t want to be cold waiting for it to heat back up when I return, so whenever I am on my way back I can adjust my temperature so that when I walk in, it is at the temperature I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Nest thermostats so much we have put them in several house over the years. Can control them from your phone while away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have a log home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about the copper color that will blend in better with my wood walls. Christmas gift for my husband to help with the electricity bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like when it changes my temperature automatically because it is trying to “learn”. With that being said once it has learned it is great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AndersonFamily, thanks for sharing your experience with us. We´re sorry to hear about the difficult experience you had with the learning feature for your Nest Learning Thermostat.

      If you´re still experiencing some issue with your Nest Learning Thermostat, you´re more than welcome to contact our support team for further help. Our support channels are always open and you may reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Set it and forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best touts itself as a learning thermostat. And from my experience this is true. We connected it up (which was super easy) and it has been doing its thing ever since. I love being able to check in via my phone when I am not home, but most of the time you just let it do its thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all the features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat has helped my family save money and I love the monthly reports it gives you regarding your power use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Works great. Phone app is easy to connect and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for anyone. This Nest is highly responsive and a dream to own. I would hate to be without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned my schedule quick. Not a fan of the home or away feature but it did learn my schedule so that I don’t have to touch it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Energy Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my brother bc of it energy saving program with Heat Pump equipment. Also the fbi can't monitor me through this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easy to set up and use, knows exactly how I like my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning is def the operative wordw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat has a mind of it's own. It takes some getting used to, it has made my AC more efficient and my home very comfortable.

    I would recommend this to a friend
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