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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 16,026 reviews
  • Rated 4 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Nest Thermostat. Works well with my Alexa-powered smart home and has already started "learning" about my needs. Turns itself down at night and in the morning when I was feeling cold I walked over to it and before I could touch it it automatically turned on the heat - reading my mind! The only downside I have is that there are no good peripherals like sensors to put in different rooms or compatibility with smart vents. I'm very happy with it though it was easy to set up, looks great on the wall and even came with a cover plate to hide the bad paint job that was behind my old thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing, it has a feature that allows it to know when you're home or away depending on if your phone is at home that helps save energy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically regulate your home's temperature based on your schedule. The Nest Leaf feature alerts you when you choose a temperature that's energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for those who travel a fair bit. I can set the thermostat to conserve electricity while I'm gone and turn the AC back on before coming home. There are some additional features that allow it to sense when you're home and how you like the temperature based on certain times of the day and day of the week, but that's all a bit much for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. You can see very clearly on the screen when it’s heating the house. And another great thing is you can pair it with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest! Fantastic product and company!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great! The Nest has significantly decreased my energy usage. It runs my furnace/AC a lot less than my previous thermostat, and keeps my house much more comfortable. I had some small issues getting my Nest to connect to my AC at first, but Nest customer support was great and helped me fix the problem in a few minutes. Fantastic product and company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, and would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect for maintaining your electricity bill a little lower. As a bonus it is nice to not get off the couch to change the temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to not have to worry about the heat because after two weeks it would automatically set itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed so in time I will really be able to tell how much I will save. It is nice to come home to a warm house without the heat running all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest learning thermostat is the best wifi learning thermostat. I have three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you alot in energy costs. Great device highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart and saves money too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using our NEST for a few months, we can see that this product is saving us money. Love being able to adjust the temperature in the house from our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you keep control on your AC as well as the options of ECO that helps you save energy when you are not at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    survey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking piece but the back plate (WHITE COLOR) is not LOOKING GOOD AT ALL THEY SHOULD HAVE GIVEN THE COLOR OF THE THERMOSTAT . HOPE THEY MAKE CHANGES OR AND GIVE OPTION TO REPLACE WITH THE COLOR OF THE THERMOSTAT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I have two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can control from my phone. It learns so you don't have to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect transaction. Bets Buy is so good at offering great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set the temperature of my house while I'm gone so I'm not cooling or heating my house while I'm gone. We even used this on vacation to turn up and turn down the air as needed and on the way home we cooled down our house and walked into a nice and cool house after a long 3 hour drive. Just great to be able to control the temperature and know it when not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Nest thermostats. Installed one upstairs and one downstairs. They work great maintain the house on a constant temperature. A bit pricey though.

    I would recommend this to a friend
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