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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 16,029 reviews
  • Rated 5 out of 5 stars

    HVAC the way is should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a great thing to have. When I am away from home I tell it to work at the most efficient settings. And I have access through my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have baseboard heaters plus a regular furnace. We were a little worried about it working with this baseboard but everything turned out great. We own 3 of these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wish it had some extra features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all thermostats in the home and office with these. Really like everything about them, but wish the "learning" was a little more customizable, and wish there were remote sensors to tell us the temperature away from the hard-wired unit like some others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. I love the app and its user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you keep control on your AC as well as the options of ECO that helps you save energy when you are not at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how customizable this is. Really great for saving energy. You can link it to all the phones in your family so it know when you are coming home and turns on the A/C or heat for you. Wish it would alert me when my kids change the temperature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives us to all the hype. Has tempature sensor and humidity sensor. Very user friendly and learns based off your tempature setting habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get enough . I love the control. Customization. Its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    survey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking piece but the back plate (WHITE COLOR) is not LOOKING GOOD AT ALL THEY SHOULD HAVE GIVEN THE COLOR OF THE THERMOSTAT . HOPE THEY MAKE CHANGES OR AND GIVE OPTION TO REPLACE WITH THE COLOR OF THE THERMOSTAT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat! It's really nice looking and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy learning how to use..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat, remote options are my best factor to use. Many future possibilities can be set up I believe and hope they continue improving this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had a hard time installing Overall the app is not that easy to use Convenient because it turns itself off

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tatiana, thanks for contacting our support team. We're sorry to hear you had a hard time installing Nest Learning Thermostat. If you are still having some problems, please feel free to contact our support so we can learn more about your experience and understand what may be causing it. This will give us a better idea on how we can help you best by simply visiting us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to not have to worry about the heat because after two weeks it would automatically set itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase due to the easy of use - roll the dial to the right for incrase, left to decrease temperature when it's learning. I've already seen savings on my bill. Purchases the sensors also for rooms and they help as well. I would have rated it five stars but not fully installed and added to the Google Home by Geek Squad. Awaiting for this to happen sometime soon.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MissVazrui, thanks for giving us feedback and rating about the Nest Learning Thermostat. We appreciate that you find it easy to use, and It’s unfortunate to hear it’s not fully installed and added to the app.

      In most homes, installing a Google Nest thermostat is an easy DIY project that takes about 20-30 min. The Nest app’s step-by-step instructions make it easy to install and wire your thermostat, so use it as your main guide. Check this article if you need more help: https://support.google.com/googlenest/answer/9274936

      If you still need help with installation, we suggest reaching out to your retailer. Or you may contact a Nest Pro certified tech to help you with your installation needs. This link might be helpful: https://support.google.com/googlenest/answer/9232427

      And for any concerns about the performance and features of the Nest thermostat, simply let us know by visiting us at: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great. Very user friendly and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart HOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is a great smart home item. Allowing me to manage my homes temperature from where ever I am is PRICELESS!! and it saves me so much money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now I can monitor upstairs & downstairs thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest app makes it very easy to set schedule and now I would always tell my teenagers not to mess with the thermostat and they still would. Now I can just open the app and see what it’s set to. Great money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. After having used this product for several months, my power bill is much lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to control from my phone. Can easily control my upstairs thermostat and helps me save money on my heating and cooling bill!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the wiring because we are in S. Florida. The wiring image they sent was for use with AC and a heat pump. Most of us in S. Fl have heater coils in our AC. A call to Nest customer service resolved the wiring issue and our house began to cool immediately.

    I would recommend this to a friend