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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 16,029 reviews
  • Rated 5 out of 5 stars

    Still a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an eccobee fan for the first couple of years but Nest seems to heat my house much more consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect transaction. Bets Buy is so good at offering great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every Home Needs One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me save a lot of money and CPS offers a rebate for buying it so it really almost pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3RD NEST ThERMOSTATE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a gen 1 and this is much better, I like how the display looks and the sensors are spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, makes life so much easier. Easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and works flawlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to get much easier than the Nest to setup. Easy to use as well and great layout in the app for all your usage info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left these when I moved from my previous home. Had to quickly purchase another set for my new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the Nest. Great when you travel. Another perk is the energy efficiency - only downside is that the absence setting causes the temperature to rise in the summer over night while you are in the house asleep - so we turned thay off when we are home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Easy to install as well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Setup was straightforward and quite easy. Just downloaded the app and set up all the temperatures for the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It work well and save money on my bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well and easy to install I would recommend this Nest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it looks, just feel that the operating system needs to be easier to understand or just flow better, maybe I was just expecting more features. It's not hard or bad. It's supposed to turn off when we leave but I always check the app and it's still on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to help save energy and to be able to access my temp control for when I’m away. So far it has done everything I had hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but the smart functions are starting to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and easiest to use of all thermostats. Love being able to remotely control from anywhere. At home, work or out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it looks very appealing to the eyes when you pass by it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and we weren't sure if it would work on an older unit. It does. We did check the wires as they suggest on their website before purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is a great thermostat. We had a little concussion installing it, but eventually got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for several years and pays for itself. Just make sure to check with your HVAC guy to see if you unit is compatiable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I have used these before and I like that you can see the history on the nest thermostat.

    I would recommend this to a friend