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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 16,029 reviews
  • Rated 5 out of 5 stars

    Easy Set Up and Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Mother-in Law. Fairly easy set up. Works well with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice I bought another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another thermostat for the house (one on each floor), so I bought another Nest thanks to the Black Friday savings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the blue wire it needs for my home so I had to return it even though I did the test prior to buying it that showed it would work. It made my AC turn off and on within minutes all the time I had it connected. This kills the AC. I then called nest installers to come to find out that they do the same thing I did (followed the instructions) when it came to installing it, so I lost 100bucks there. Its unfortunate because it did look very sleek on the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat helps control your energy bill. I have saved hundreds with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Request Cheat Sheet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use it. A cheat sheet would be great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Will, thanks for reaching out. We're sorry if you may be having some difficulty learning most of the features for Nest Learning Thermostat. If you haven't checked it out yet, we have a dedicated support page that can explain and guide you through all the features. We recommend checking it out here: https://support.google.com/googlenest/topic/9361969

      We can also walk you through the features by reaching out to our support team. Please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the thermostats for a couple of reasons first the integration of mobile and home technology. The design is very sleek and they are very well-made. They have impressive customer support because I had an issue with a common wire not installed and they paid for an installer to come out and fix the issue so that I didn't have to return the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is easy to use and it is nice to be able to adjust your thermostat away from home but I don't know if that is worth the costs. If Nest can give us more savings on our electric bill, then it may be worth the price but that remains to be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart thermostat on the market. Will save you money in the long run.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat worked fine the first couple of weeks but now it keeps disconnecting from the Internet, telling me the battery is low when it is not, and telling me that the date and time are incorrect which they are not. No matter how many times I try to reset it or it tries to reset it self it’s still not connected to the Internet. It must be defective.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This thermostat is a Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for those who like smart homes and like to save on energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so much better than the usual thermostat. One step towards a smart home especially you can connect it with alexa. My husband said its easy to set up but he blew a fuse in our house, so i probably suggest getting a geek squad or some professional help to connect it. Nevertheless, we love it and its a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Pricey Smart Thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat, fairly easy to install and but easy to set up...can be a bit pricey so shop around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a lot of convenience. Would absolutely recommend to anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two for each level of my home. It makes heating and cooling a lot easier with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop everything and buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best thermostat out there. Very happy with the user interface and app. Saves us a bunch of money in electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use. Online help was spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick setup, sleek design and simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to see and interact with setting with your phone. Set up parameter on temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat is easy to use. It is convenient and looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a great purchase. I no longer touch my thermostat and the Google Nest has saved me money on my power bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device! I can adjust my thermostat settings no mater where I am. I have saved $$$ on my heating/AC bills

    I would recommend this to a friend