Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 16,026 reviews
  • Rated 5 out of 5 stars

    AMAZING PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEWEST PURCHASE,THE QUALITY IS AMAZING AND LIKE ALWAYS IVE BEEN HELPED FOR THE BEST STAFF EVER..THX A LOT GUYS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest products and this thermostat is no exception. Very high quality device with a polished and functional app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great option to change the temperature.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I can control the temp wherever i am. It senses your phone location to pre heat or pre warm your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat, easy to use. Larger display then previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my downstairs thermostat. Had it installed so it was quick and easy. I am thrilled with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Get it installed right, the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at adjusting to temperature in the house. Nice screen design - easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those products that make you feel that you are technologically advanced person:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday scrore

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, so far i like how detailed the savings are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and very accurate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to control my furnace with my smart phone. Energy reports are useful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can control it from my phone when I am not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product. You might need a C wire.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product—big money saver! The use history is HUGE. Nest paid for an install of a common (C) wire. If you don’t have one, you might be delayed to get it up and running. Call Nest support for help.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things to really like about the Nest. The phone app is amazing, and the ease of installing the product was helpful. That said, I have been unimpressed by the performance of the Nest. I replaced an basic thermostat with this product, and my bills have INCREASED $40-$50 a month, and that's with a set schedule where I let the house get warmer during the day when no one is home, and cool it off in the evening. Before, I just had one set temp all day. Currently, I'm not super happy with the overall performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like more written literature on operation of thermostats vs relying on product itself to guide you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to install for dual fuel unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed 2-3 of these but am by no means a AC pro. I had a dual fuel unit and hooked it up according to the diagram nest sent me. When I hooked everything up and got to the Ac pro settings, I was lost. Had to pay someone to install, but like the other nest thermostats I’ve installed, it’s a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A mind of its own

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea, but the execution is poor. I had an earlier version and I liked it, but I think this one suffers from trying to do too much. It seems to have a mind of its own. It will seemingly randomly turn the thermostat up, even when we are home, so it gets hot in the summer time. It is almost like a nanny saying I don't care what you want, I want it to be something else. I DO want to conserve energy, but this thermostat goes places I never knew or intended it to go.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Wayne, thanks for sharing your review. We're sorry to learn that your Nest Learning Thermostat would change the temperature by itself. This is not the experience we want you to have. There is a way for you to use the Nest Learning Thermostat as a traditional programmable thermostat so it will not change on its own.

      First you’ll need to turn off Auto-Schedule learning and give it a manual schedule by either deleting its existing schedule or editing it to your liking. To know more on how to do this you can check this link: https://support.google.com/googlenest/answer/9209007

      And if you need help with any troubleshooting you can reach our support team through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    is slick looking and works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is nice looking and easy to set up nice to use it online .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Love how it syncs to my phone amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to program and manage!! Goes great with Nest Sensors for other parts of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Therm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these smart thermostats. We had the Nest before it was google, so we stuck to it.

    I would recommend this to a friend
Sponsored