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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th nest. I have three in one home and one in a rental. Having auto away in South Florida is important for saving costs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks cool.... that's it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest looks really nice and has cool features but not totally worth the money. I feel like it has a mind of its own sometimes. But if you're into gadgets it's a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but don't need the smart feature

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, in the end I'd rather just set times than rely on the smart feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super product, easy to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a super product and very easy to use and set up. I live alone and it's saved me a lot of money since I don't have to heat or cool my home when I'm not there. I simply adjust the temp. a few hours before my return and my home is at the ideal comfort level. Not to mention it learns a lot of this on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great for controlling when away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. It even saves us money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now have two in my house. Love the ease of setting a schedule it needed. Auto away is great for random trips out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat out there, love controlling it with my phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to utilize, energy conserving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this item best buy had it at a 50 buck discount, plus my gas company offered a 75 buck rebate so definitely worth it!!! This is a fantastic product and so easy to install! Up and running in 30 minutes if not less and I'm definitely not mr diy! Hopefully will save money but only had for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing... we have them in all of our properties. Super simple and nice to be able to control your home when away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. I’m able to adjust via the mobile app. Would recommend professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making my house smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super excited to test out the nest and hoe it will help with our electric bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my stand alone AC unit without C wire

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Music. It’s unfortunate to hear that your experience with the Nest Learning Thermostat has not been ideal. Nest thermostats would generally work without a common (C) wire. However, there are some systems that would require a C wire on the like a heat only or cool only systems. And sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      Feel free to contact us if help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GREAT PURCHASE FOR OUR CONDO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE WAY IT REMEMBERS WHAT SETTINGS WE USE ALL THE TIME AND HOW IT TURNS ITSELF OFF AND WHEN WE WALK BY IT TURNS ITSELF ON.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks sleek on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install (by professionals). It's been a streamline process to get the Nest connected to iPhones and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Electric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me about 15% o my electric bill. Saves power when away. My home is heated and cooled by a heat pump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest. Great product, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Full control from anywhere, even when waking on a cold morning. Just reach for your phone to warm up house (if you dont already have it programmed, then it cares for itself). The great thing is you never have to worry about leaving heater on when going to work. turns itself off when you leave the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the nest a week ago and I loved it! So convenient for me because I get to control it whenever and wherever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this winter and was able to save $100 on managing the Heat with the eco option on the nest.

    I would recommend this to a friend