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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 16,026 reviews
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement on the first version. It's much more sturdy and the materials feel better. Syncs well, and the battery lasts about 6 days. My only minor complaint is that I wish it were a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Easy to install. Convenient way to set temperature while saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, app interface, and integration with Google Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my nest! It's easy to set up, very convenient, and it already saved me money by saving me energy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is a great addition to the home. Del Sol Energy in Brentwood installs them with every solar system they install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to control the a/c from my phone. Easy to install and APS offers rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item more than a year , and I am very happy with my nest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with these so much in-store I finally decided to get one, glad I did! Not only does it save you money, but once you get it hooked into your WiFi you'll be able to control it from anywhere! I can't imagine my life without it now. Nifty feature to lock-out kids too using optional PIN, haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three nest thermostats. I love the convenience and the cost savings associated with having this thermostat .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 5 of these, and would buy them again. Is very user friendly. Simple setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat By Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart thermostat to replace my old honeywell one. This is much easier to operate, and the installation is pretty easy. Compared to the older models, it is very convenient to use. But the learning seems does not work well, it always heat the upstairs when we are downstairs sometime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is top notch, from the UI, device, mobileapp, and webapp. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is top notch, from the UI, device, mobileapp, and webapp. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know someone who is making their home smart get them this or you know the person who never gets up to turn on the ac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat it has lowered my electric bill a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to smart home tech and makes your joke heating or cooling energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this thermostat so much we replaced every single one in our house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No help from NEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a programmable thermostat, but wanted to upgrade to a smart thermostat. Our HVAC system is a heat pump with forced air electric backup. After purchasing the Nest Learning thermostat, I first went to their website and entered the wire info from our programmable thermostat into their thermostat compatibility chart. There was no match, so I opened a chat session with a Nest tech support person. I sent pictures of our present thermostat wiring, but the tech support person said that she could not help and I should contact one of their listed Nest Support vendors in my area. There are 3 in this area and I sent requests to the 2 closest ones. After a week, I did not get a reply from either. I then saw that Best Buy offered a $99 fee to hook up the thermostat, although I did not know if they would travel the 40 miles to my home. In the end, I decided that it would take a very long time, if ever for me to recover the $99 fee in addition to the $161 cost of the thermostat (with electric company rebate) in savings over my programmable thermostat, so I returned it to Best Buy. Best Buy did refund my purchase price, so thank you for that. If you have a simple HVAC system, this should be easy to install, but if you have anything beyond a simple system you may find that this is not compatible.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the experience you've had when reaching out to our support for wiring assistance, and we'll be happy to look into this further with you if you can reach out to us through Facebook or Twitter and provide us with a photo of the current wiring on your existing thermostat.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its PERFECT! Install instructions where so simple to understand a child could have followed them. Install was quick and easy all necessary tools included. I love the ability to track my power consumption as well as warm the house before I get home from work or turn it off when i'm sleeping or step out and forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. No problems at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the nest thermostat for a little over 2 years now and have had no problems with it.

    I would recommend this to a friend
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