Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 16,029 reviews
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to control the a/c from my phone. Easy to install and APS offers rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its PERFECT! Install instructions where so simple to understand a child could have followed them. Install was quick and easy all necessary tools included. I love the ability to track my power consumption as well as warm the house before I get home from work or turn it off when i'm sleeping or step out and forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface is magnificent. I love google product but this just tops it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better then my old one and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used this in winter so far. Appreciate the energy saving program. Like that I can schedule it and it lets you know what temperature is energy saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features. Easy to install. Convenient way to set temperature while saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with our AZ heat and when no one is home. Saving us money every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal was made better with the 100 rebate I got from my electric company for switching to a smart thermostat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No help from NEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a programmable thermostat, but wanted to upgrade to a smart thermostat. Our HVAC system is a heat pump with forced air electric backup. After purchasing the Nest Learning thermostat, I first went to their website and entered the wire info from our programmable thermostat into their thermostat compatibility chart. There was no match, so I opened a chat session with a Nest tech support person. I sent pictures of our present thermostat wiring, but the tech support person said that she could not help and I should contact one of their listed Nest Support vendors in my area. There are 3 in this area and I sent requests to the 2 closest ones. After a week, I did not get a reply from either. I then saw that Best Buy offered a $99 fee to hook up the thermostat, although I did not know if they would travel the 40 miles to my home. In the end, I decided that it would take a very long time, if ever for me to recover the $99 fee in addition to the $161 cost of the thermostat (with electric company rebate) in savings over my programmable thermostat, so I returned it to Best Buy. Best Buy did refund my purchase price, so thank you for that. If you have a simple HVAC system, this should be easy to install, but if you have anything beyond a simple system you may find that this is not compatible.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the experience you've had when reaching out to our support for wiring assistance, and we'll be happy to look into this further with you if you can reach out to us through Facebook or Twitter and provide us with a photo of the current wiring on your existing thermostat.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Worth the money, without a shadow of a doubt.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the money, without a shadow of a doubt .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart thermostat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart thermostat after some time it could tell when we not at home

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bobby, thanks for sending your review on Nest Learning Thermostat. Your feedback here is appreciated and know that our support specialists are always standing by to help improve your experience with the device. Please feel free to contact us on our Google Help page for any technical assistance we may provide you in the future: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love this thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can control my system from my phone using the app. It also does a good job of learning how you use it and makes a schedule automatically. It also has a neat feature called air wave that keeps the fan on blowing cold air once your home reaches temperature to not waste any cold air. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it from anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest products. They have worked well for us and the different houses they have been installed into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. No problems at all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the nest thermostat for a little over 2 years now and have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - Nest Learning Smart Wifi Thermostat - Bla

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Love that you can control and program with you phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still working on this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. Just need to fine tune my schedules for each day. Hope I can get the hang of it before summer gets here or I’m going to be in trouble. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 5 of these, and would buy them again. Is very user friendly. Simple setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest - Learning Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I really like to know how long my furnace has been running per month and can compare it to last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my NEST !! It's savings makes the purchase price worth it and the ComEd gives you$100.00 rebate ! Win ! Win !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to smart home tech and makes your joke heating or cooling energy efficient

    I would recommend this to a friend