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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 16,026 reviews
  • Rated 5 out of 5 stars

    Love how this thermostat gets to know you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this hooked up for about 3 weeks and so far love it. Can't wait to see what savings it brings in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing. Don’t have to worry about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest! Super easy installation, Did it myself, no issues, setup was super easy and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered buying another brand but ultimately bought the Nest thermostat because I have other connected products that work with Nest. The drawback to this product is that you have to manually override the cool/heat because of the learning feature even when you have turned it off. The cost of the thermostat is high but most thermostats are expensive unless you want to go with a product that isn't wifi enabled.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there tchapin, thanks for letting us know about the issue. We're sorry to hear about your difficult experience turning off the learning feature for Nest Learning Thermostat.

      Other than deleting your programmed schedule, to use your Nest thermostat as a traditional programmable thermostat, you will need to turn off Auto-Schedule learning as shown on the steps below:
      - Open the Nest app on your mobile phone or tablet.
      - Select your Nest thermostat.
      - Select Settings icon and then select Auto-Schedule.
      - Tap the switch to turn it off.

      You can also turn off the Auto-Schedule on your Nest Thermostat E by following the steps below:
      - Press the ring.
      - Choose Settings icon.
      - Then select Nest Sense.
      - Then select Auto-Schedule and then select Off.

      You can find more information about setting your Nest Thermostat E as a traditional programmable thermostat, by going to this page: https://support.google.com/googlenest/answer/9209007?hl=en

      If you still have the same issue even after following the steps we provided, then we may need to look at what may be causing the it and improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations! First month saved $170 on our energy bill from an old 80’s vintage thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest thermostat. I have had no issues. It was easy to install. They have online help where you simply put in where your current wires are connected to and it shows you where to install them on the Nest. I highly recommend this to anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bite the bullet to ensure connectivity with SDG&E for rate savings and future connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat...Bigger and Better Than Before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2nd generation Nest thermostat and loved it so when I moved in to my new place, I knew I had to buy a new one. The Nest thermostat is easy to install and is easy to use. The app is great as well. And the new larger face seems huge at first but now I'm very glad for the upgrade. HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. Helped lower our heating bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice bew tecnology

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gpu suppose to reduce your monthly bill but i dont really saw a difference

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google-Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It knows when you are not home and it adjusts the temperature to save you energy. It knows when you are close to home and sets itself to the temperature that you prefer so your home is comfortable when you arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Nest, quality and accuracy. Wish i would have purchased earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love not having to get out of bed to go downstairs to turn the air conditioning up. Looks cool on the wall, people actually notice the thermostat when the walk into the house. Uses low voltage wires to power the unit so no battery required. Don't know yet if it's saving me any money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartcool!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart gadget ! It does more than you know !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money! You will slowly see your bills getting smaller and your life getting more stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this to anyone that would like to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reliable thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat was referred by my friends and very well works in my house. good saving option for electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat! Helps to automate simple house warming/cooling tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was packaged well. Everything I needed was in the box and the instructions were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my best it’s easy to use and install I like how I can control it from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to our smart home. Saves us energy and $$$.

    I would recommend this to a friend