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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 16,029 reviews
  • Rated 4 out of 5 stars

    New Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have several of these - this was a replacement and the screen does not react well to pressure when trying to adjust - otherwise like this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a learning thermostat it knows when ur out of the house and raises it until it knows when to get back in. You can set it in Vacation Mode and raise it then when your on your way home you can use the app and raise the temp or lower it depending what season you in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thermostat when my old 7 day programmable Honeywell stoped working. Installation was so easy that I installed both in 30Min. They work well and I like the eco mode better. Will have to wait and see how much my gas bills will be for next few months as winter gets peak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up at store easy with helpful employee. Purchased based on price and ComEd rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Lots of features and a huge upgrade over my old thermostat that came in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have owned several in the past for different homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat...Bigger and Better Than Before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2nd generation Nest thermostat and loved it so when I moved in to my new place, I knew I had to buy a new one. The Nest thermostat is easy to install and is easy to use. The app is great as well. And the new larger face seems huge at first but now I'm very glad for the upgrade. HIGHLY RECOMMENDED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but diffucult to used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for a thermostats, difficult to used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations! First month saved $170 on our energy bill from an old 80’s vintage thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to install, stainless colour is a litter overwhelming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    harder install, took some messing around with to get to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. Anyone can install and they help out with the bill almost immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice AC controller! Very nice finish, but automatic function are not well developed yet. Auto sense does not properly learn your habita depending its location. But really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love not having to get out of bed to go downstairs to turn the air conditioning up. Looks cool on the wall, people actually notice the thermostat when the walk into the house. Uses low voltage wires to power the unit so no battery required. Don't know yet if it's saving me any money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Griff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and Best Buy priced matched with another store on price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing. Don’t have to worry about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest! Super easy installation, Did it myself, no issues, setup was super easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money! You will slowly see your bills getting smaller and your life getting more stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bite the bullet to ensure connectivity with SDG&E for rate savings and future connectivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check comparability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda disappointed. I thought they were universal but my old system wiring was not supported.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BBFan, thanks for giving us your feedback on Nest Learning Thermostat, and we’re sorry to hear you came across compatibility issues with your system wiring.

      While most 24 V heating and cooling systems are compatible with Nest thermostats, there are some systems that aren’t compatible. The online Compatibility Checker has full instructions to check if your heating and cooling systems are compatible with Nest thermostats. You can also quickly tell if you have one of these systems without having to use the Compatibility Checker or to look at your thermostat’s wiring here: https://support.google.com/googlenest/answer/9246656

      If you’d like us to have a closer look into this concern, you may get in touch with us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes it easy to save money and schedule when I’m home and away!

    I would recommend this to a friend