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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great produxt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative thing I would say is that it seems like the thermostat is off by a degree or two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very pleased with purchase, good high quality product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs wiring diagram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install it is very useful. The problem is the install. There is no wiring diagram. They spend all of the time in the online video talking about the mounting and almost no time talking about the wiring. I have found out why none of the professionals I spoke with will install this product or warranty it. If the install was not such a hurdle you would sell more.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Barbour, thanks for sharing your experience. We’re sorry to hear about the challenges you had when you installed the Nest Learning Thermostat. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. Our support team is also available anytime if you need assistance. You can always reach out to us, and we’ be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous thermostat wasted so much energy! This thing is great and will save you $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome item. I'm excited to use it. It was easy to program. Be sure to download the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, easy to install and contemporary look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to monitor and manage remotely (web based) was key reason to purchase the 2 units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This learning device will hook up with all the Google products... Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest-3rd generation is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded features on the Nest are very practical, excellent addition to our smart home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy made me happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had asked for a Nest for two consecutive Christmases and a Birthday. Best Buy had the one he wanted and agreed to a price match that was substantial. He says it is the most versatile thermostat with the best add-ons. He's happy. I'm happy. Thx BB for the price match guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always looking for ways to help the environment. Always have had reliability with these batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it ... it so useful and easy to use ..i can control the AC with my phone from any where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made all year. HIGHLY RECOMMENDED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this for a vacation home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful way to keep track of a house, saving oil while keeping pipes from freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. It saves energy and lowers electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for being home or away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat provides great control and monitoring for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok my other thermometers work but there is a cool factor going on here. Go for it. It's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product but can be a pain to install if your system isn't set up for it. I had to call a Heating and Air guy. Told of what my issues where and ended up having to connect a common wire.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.. Google? I dont know..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this unit.. For the price I was hoping I would.. Honestly it is okay at best. ecobee is a better product, better design, more integration options, much better user interface, much better all around. Let alone this is so much more expensive. Had there not alreayd been one in this house we moved into, I would have put in ecobee units. Messy setup, had to default it several times to get it to sync up correctly with wifi and no Z wave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, I would recommend this to anyone that wants easy operation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have a Nest. In the first two months of having this I have seen much reduced heating bills.

    I would recommend this to a friend