Customer Ratings & Reviews

I had trouble at first getting the device to connect to the nest application. other than that, installation was pretty easy and it is function pretty well. Very clean design and feels like great quality as well.

This thermostat is very easy to install and simple to use. You can control the temperature from any location with WiFi access to regulate the comfort of your home. There are many features that make this purchase cost lowering to your energy bill and energy saving at the same time.

This thermostat is so cool and simple to use. Also, the fact that you can control the temperature from your phone is… “PRICELESS.”

I bought this thermostat for my new home and it works great. I love all the features and it is a lot more stylish than the old thermostat. My city allows a tax rebate of 75 dollars on my next utility bill so it saves you money right off the bat

I bought this to try it out in my house and I have been happy with is since day one of my purchase. it has kept my house between target temperatures and being able to control it from my phone is the best part. The Eco feature of it is awesome as well as the Away feature whenI am not home.

The smartest purchase I’ve made in a long time. Easy to install and helps keep my power bill under control. Syncs with my smart devices and allows me to cool down or heat up my home before I get there.

Good for those lazy of us, you can control it from the phone and also got it very easily hooked up to google home. Also has a learning feature for those who have it on all the time but its not useful for us as we just turn it off when not using to cool or heat up the place.

This thermostat was very easy to install. The one feature it has over some of the other "smart" thermostats is it keeps track of how much time the Heater/AC has been on each day. Also let's you lock in temperature and not allow others to change without a password.

Works great and easy to install. I would recommend this to someone who likes to control thermostat from away.

Works perfect, easy to configurate and use! All the family knows how to use it!

I love it. Sleek and discreet. Just did a remodel and so glad that we included this small but significant upgrade. Works great too. My husband loves adjusting the heat during the night from his phone on the nightstand

Easy to install and use. Works really well and looks good too.

I bought this thermostat to replace another thermostat that my wife was having trouble seeing/working. This thermostat is of the older style round type that we had in our house before we moved to this house. We have an 18 year old heat pump system and when I hooked this thermostat up to the system the Evaporator promptly froze solid and blocked off the air flow. This is NOT the fault of the Nest. My system was found to be low on refrigerant. Because of the age of this system it has been recommended that I replace the whole system with a new more efficient system. I am now waiting for the HVAC people to verify what all needs to be changed. The Nest was easy to install. The instructions were easy to follow and there are plenty of helpful U-Tube videos. I would highly recommend that you take pictures of your current wiring in case you need to verify the new wiring and/or return to your old thermostat. The Nest has plenty of features I have yet to explore but I look forward to doing so when the new system is running. In the mean time the old system seems to be doing it's job so I am not in that much of a hurry.

The install was super easy once we got the old one off. I love being able to control it from the app. The lock feature is great for controlling the temperature and heating/cooling costs. The app allows you to schedule temps and see your usage from day to day.

The Google Nest is a smart home system that seamlessly integrates various devices for convenient control. Its intuitive interface, efficient voice commands, and compatibility with numerous apps make managing your home easy. While slightly pricey, its reliability and extensive features justify the investment for smart home enthusiasts.

I bought this unit to upgrade from Gen 2 because it can both make use of the sensors and it has dual-band WiFi for a stronger signal. It was very easy to install, it looks great, and it’s very intuitive to use, either on the wall, with your phone, or via a voice assistant. I’ll ding it a little bit because the sensor schedule—that is, when the device can be told to use which sensor—can’t be customized. You have 4 pre-set blocks to choose from, and that’s it. But then the trouble started. First I got a dreaded W5 error, meaning it’s WiFi radio was no longer working. I contacted Google for a replacement, which arrived promptly… but it kept getting caught in a boot loop and I couldn’t set it up. A second replacement arrived and wouldn’t correctly read my (very straightforward!) wiring, despite the fact that the one with the W5 error still could. The third replacement had the same issue, at which point I was advised to spend $130 to have a technician inspect my system to verify it was in fact the thermostat that wasn’t working. So after 6 total hours on the phone with customer support and HVAC technicians, and 3 replacement thermostats, I finally got my fourth one: an ecobee. I had it on and functioning in 20 minutes. My experience is probably very far outside the norm. I most likely just had a run of bad luck; I know when I see reviews like this for something I have maybe already talked myself into, I think, “ah but that’s just one guy; he’s unlucky or he did something wrong; that won’t happen to me.” And it probably won’t! But given the sheer number of issues I encountered—from failing components to annoying limitations to inept and sometimes contradictory customer support (who, at the end of the day, are call-center employees and decidedly *not* HVAC technicians)—I’d urge you to strongly consider other smart thermostats. This one is just not worth the risk or the headaches.

So far so good. I am very happy with my Nest Thermostat! I can’t really utilize the learning capabilities because I am always home but I am looking forward to maximizing the product soon. It works seamlessly with mynest hub.

The product was very user friendly. Was able to sign on with WIFI without issues. I enjoyed the touch screen and sleek style - comes in two colors.

Got this for over 60% off with sales and ComEd rebates and has been invaluable in controlling my home cooling. Temperature adjustable from anywhere, fan and cooling scheduling and usage feedback are just some of its perks, and I installed wait myself very easily.

amazing product that works extremely well in my outdated home. This product also has the ability to learn and to turn the temps up/down when you leave the house to save you money on your electrical bill. super easy to setup and use, and you can control it from anywhere in the world as long as your devices have internet connection. Works in the google home app and with your google digital assistant. I could not get all functions to work with Amazon Alexa devices, so I upgraded to the google nest smart speakers and have had not had any issues.