Customer Ratings & Reviews

I live in a relatively small apartment and have not seen a huge reduction in my bill after switching to the Nest. However, the Nest does make it much easier to set and maintain a comfortable temperature than the analog thermostat that it replaced. It's also a comfort to me to be able to log into the app remotely and make sure that my apartment is being kept at a temperature that is comfortable for my pets at home.

The nest thermostat makes controlling your house’s temperature a breeze. Between its learning algorithms and its customizability it is the perfect addition to any smart home.

This was very easy to use. I went to the website and listed how my previous thermostat was installed and it gave me the exact diagram to install the nest. Now we are able to see how much our air and furnace is running and set schedules. It has saved us money!

The nest learning thermostat is great to save on energy bills. You can control it from anywhere in the world. It also automatically turns off when it detects you aren’t home.

I’m very much satisfied with this nest where there’s no problem with this product till now.

Great product. Works with any HVAC system. Easy to install and operate.

Lot better than 2nd Generation nest product. Read reviews of second generation product and also looked at it. All the issues from previous generation are resolved in this 3rd generation one and it looks awesome as well.

Overall the thermostat is easy to use, it helps save money on natural gas. However, the installation is another story. The support website does not mention that for some old HVAC system you don't need to connect a C wire to this Nest Learning Thermostat.

Love this product, it makes it easier to turn ac/heater on & off, saves electricity by turning eco mode. Easy to install it only takes a few minutes maybe less than 30 minutes.

This is my 2nd and 3rd Nest smart thermostat. These are great if you want a "smart" thermostat but don't need a ton of fancy customizations. Install was easy.

Best temperature gadget with a slick round finish that can be placed anywhere and not be an eye soar

The Nest does more than I could imagine. The fact that it monitors the temperature and can automatically adjust your environment according to your usage is awesome. The phone app is great for when you forget to adjust the temperature prior to leaving for vacation.

I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

Operates as expected but also has some surprises. I am impressed by the ease with which the Amazon Echo works with this product. Allows for changing between heater and AC while no where near the Nest.

It's pretty straightforward to install and use.Hooks up to your wi-fi and then self learns to set right temperature for your home saving your energy cost.

I bought this product and installed it in my home. Installation was straightforward and took less than a half an hour to install the device. It was easy to program and does what it is supposed to do. The only reason I did not rate this a five star because of the potential security risk that this has.I don't know if it actually has security risks or not, but, that's what I have seen in print. I do have a secure router so I'm hoping that for protects me.

I am very pleased with the Nest learning thermostat. It is very easy to set up and easy to install the app on the phone. I would definitely recommend it to anyone looking for a new thermostat.

I love this thermostat. So elegant and sharp looking beyond functionality. This is my 2nd nest, this time in white. Blends in nicely with me white wall. Highly recommend.

when i purchased this item, started relaxing myself in home. There have nice feaures like auto away, heat and cool option,remotely off from phone. equally maintance.

Works great, gives you valuable information, and it looks nice. Setup was fairly simple on an existing Google Home set-up, and could be done by anyone. I haven't seen any pitfalls yet.