Customer Ratings & Reviews

Had one at my other house and worked great. New house did not like the thermostat. Had to get another one with the extra modules for the downstairs and baby’s room. Very comfortable and helps save on energy costs

I purchased this gift for my father who is technologically disadvantaged. He let me know that it only took him 30 minutes to install but took about four hours for him to figure out how to connect it to his phone, computer, and to Alexa. The only thing that concerns him is the fact that it has an "away" feature - he is worried that the air conditioner will be turned down to low to keep his pets happy.

We turned the thermostat off when leaving for a week, on returning about 100 miles from home we turned on the thermostat with our cell phone and we came home to warm house @ 1:00 am

There's not much I can add to this that hasn't already been said. It's a great product, super easy to install, and extremely easy to use and program. I haven't even had to physically touch a thermostat in two months now. It's awesome.

Easy to use, install and makes temperature adjustments via tablet or phone easy and convenient.

My thermostat failed after 10 months, it no longer will hold a charge and gets dangerously hot when being charged with a USB cable. I am going through the warranty process now and so far has left me angry and without A/C in summer. I would not recommend this, or any Google Nest thermostat after this experience.

One of the best home purchases we have made. Adding this Nest for our second story has made a big improvement in our temperature control and the cost related to it.

I love the nest so much, I can set up a schedule, use Alexa to change my temp. I love the ease of this thermostat and it seems to be helping with how much my heater/ac is running yet still at the temps I like.

Good as expected. Can control from phone when not good. Good if you have pets

Easy installation, very well made and cool as heck. I love the remote programming feature. It's a little complicated setting a schedule. I find that my unit runs more frequently and for longer periods. I would have like a manual in the box explaining setting a daily schedule and common adjustments. But I still give it 4-1/2 stars!

Love this product. Peace of mind when we are gone during the cold months. So nice to be able to turn the heat up before getting out of bed in the am.

When it works, it's great. 4 stars because this is a replacement after the original failed secondary to a known wifi issue with no solution despite being known for years.

The app is easy to use. The product is great. Best Buy’s installation team was smart and quick.

This is our second Nest. Didn’t realize how bad our old thermostat was. Upstairs is cooling like it did when the unit was brand new! Easy to set up and control. Highly recommend for energy savings.

My first smart thermostat. It’s awesome. It learns your heating and cooling preferences and then automatically heats and cools based on how you live. You can also make changes using the app from wherever you are.

Working perfectly well. The installation is clean.

Setup was easy out of the box, and using the app lets you see videos of installation easily on a mobile device. Setup is close to automatic, and making changes is easy to do from the app or the Web.

I have had this installed for about 5 months now and I am not the best at new technology, so learning it is a bit of challenge, but I absolutely love it so far. I think i will love it more as I learn more about it.

I love my nest. I was a little nervous about purchasing this product because I did not know if it will actual lower my AC bill. I love how I can control my thermostat from work or when I am away from home!

This thermostat is awesome.. easy install easy setup and ultra easy to use ... turn on Learning mode and it will help lower your heating bills ... it did mine.... I can’t wait until summer to see how it can lower my cooling bills too