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$169.00

Customer reviews

Rating 4.7 out of 5 stars with 16028 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 16,028 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have home gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS HOME GADGET! my brother had one and recommended it to me. Easy to set up myself, easy to use and easy to put a lock on for kids that have sneaky hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and has a lot of functions ordinary ones don’t. It is also compatible with the rest of my smarthome, so I can control the AC on the go or with voice control. I have, however, encountered a few issues that prevent a 5 star review. First, it has not saved me any money on electricity, and I have had the product for a year now. This may be due to the fact that I already had good habits of turning my AC up when I left. Second, Amazon Alexa can not always connect to the Nest to control. Sometimes, the “Alexa” just can’t understand me, which is not Nest’s fault, but other times it cannot find it due to connectivity problems. I am very tech savy, so this was not an installation flaw on my part. Third, Nest automatically turns off for away mode based off lack of movement in the house. This means if I don’t go into my laundry room, it just kicks off. I have woken up in a pool of sweat a few times as a result. I really wish Nest was smart enough to sense my smartphone’s presense like some other products. Overall, I still enjoy this product more than many I have purchased, but in 2 or 3 years, I believe there will be a significantly better product on the market that may make me wish I waited to upgrade. For now, though, this is the best thermostat I know about (though I admittedly have not looked at the ones that came out in the last year).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install. Works well via Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to believe I used to get up to change the thermostat! Now if I have a hot flash in the middle of the night I can change the temperature from my phone and when I’m cold 15 minutes late I can change it back!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylist and smart but ...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stylish and looks good on the wall. It claims to be smart and can adjust the temperature in the room, however, I always feel the temperature to be lower than I wanted, although I adjust manually every day, it still sets the temperature low.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phoebe, thanks for sharing your insights. We're glad to hear that you liked the stylish look of your Nest Learning Thermostat. We understand your concern about the lower temperature reading, and the first thing we recommend is to start by checking the location of the thermostat, as it may impact the accurate temperature reading. Here are a couple of troubleshooting steps to help isolate the issue further, as well as identifying that the thermostat is not impacted by external factors:
      - Restart the thermostat by pressing the display until it shows a black screen and wait until it's back up and running. A restart should be sufficient to re-calibrate them and show an accurate value.
      - Check if the Sunblock feature is on or off. Open Nest App > Select the thermostat > Tap Settings > Look for Nest Sense > Turn off/on Sunblock
      - Nest Thermostats in the U.S. and Canada are typically installed on a wall. Check for proximity of the thermostat to: air vents / electrical outlets / appliances / plumbing (hot water pipes) / warm air in the wall behind the thermostat. This may also affect the reading for the temperature.
      - Some wireless access points cause the Nest Learning Thermostat’s wifi chip to overheat, which affects the thermostat’s detected ambient temperature. We suggest disconnecting the network for 24 hours, and monitoring the temperature.

      Different brands of thermostats and thermometers have different ways of measuring and reading the ambient temperature. Normally, a temperature difference of 1-2°F can be negligible, but if it is greater than that, and should the steps we highlighted not identify the issue, then we may need to have a look at what may be causing it and work on improving your experience. Please feel free to reach out to us by visiting here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    This is not what I thought it was.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't familiar with this thermostat, there are two things you should know: 1) it is a Google product 2) efficiency maximization is part of its design. So, for whatever that's worth to you, now you know! I've been using it for only two weeks, and my main frustration is that I want the house cooler (Texas summer) but it has many times let the dang place warm up at the worst time, late afternoon, when letting up the gas for just twenty minutes can send the temperature climbing fast and can't recover til long after dark. Even though its dialed down. In the mean time I have learned how to turn off those features, but still have to crank it to 50 sometimes when it shows the temp 5+ degrees warmer than where it's set and it has stopped running. The other thing that it does which is rather impressive, is that it operates the condensor, the exchange, and the blower independently, thus coaxing the system to cool FAR BETTER than a basic on/off thermostat. It can really get this place chilly. And probably at a fraction the energy use. So, a mixed review - would be nice if simply did what it was asked, but it is impressive how it can really drive the system, probably saving money in the process. I would conditionally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE our new Nest Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the BEST buys we have made! Using it in conjunction with the Google Home and Google Mini, we don't have to constantly get up to check the thermostat to see what it is set on and why it is too hot or too cold in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat is great for hands on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat reliable and easily programmable. connection is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turns itself off every night...perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new thermostat is working well and with the help of a great installer, I now know how to work it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEST thermostat, easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Nest thermostats. This is my 2nd one. Very easy to install, easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A must for every smart home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends all had this and spoke very highly of the item. Being able to change the temp anywhere you are, or programming it from you cell. What a simple piece of technology. Get this you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart thermostat and very happy with it. I love you can control the temp wherever you are at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall all review is favorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this third generation Nest thermostat because we couldn't use a first gen. with our system. It learns your schedule and repeats it for you. However, you may have to make adjustments on the weekend. Also, it seems to take a little long to get up to temperature. We've had it less than a month so we don't really have a feel on energy savings if present.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice thermo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were good. Our house was built in 2002 part Natural Gas part Electric. Just followed step by step, my son & I installed the new thermostat, did light touch up paint where the old thermo was before the new one went in. And everything is just fine, and I'm not an A/C man nor an electrician.. Got the Nest app on our phones an set everything. We will see in time IF it save us any $$.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive ... Brilliant Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make a habit of dropping over $200 on a Thermostat ... but after getting my first Nest Thermostat for the downstairs ... and seeing how well it worked and the high quality build ... I bought a second Nest for the upstairs bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions made it a straight forward install, and it even comes with a compact screwdriver. Provides options for installing on a plate or simply as the dial. Super easy to set up on WiFi and to actually use. Even my wife loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    While I do love the concept...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac is currently not working after installing my Nest only two months ago... I've read online in different forums about other people experiencing the same problem as me, almost as if this unit fries the connector which tells your ac to turn on/off. My power bill was double the usual this month as I discovered this issue. Will be troubleshooting with Nest. Recommend professional install...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to installed and easy to used over all good product

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat the wonderful thing about it I can travel and control thermostat though the app

    I would recommend this to a friend