Customer Ratings & Reviews

This is my second nest, my first one quit after 6 years so we upgraded. I did have a little install trouble because it was very sensitive to being very flush. I actually had to remove some screws and it worked great! Looks sharp and I always say these products pay for themselves, especially with local $100 rebate!

it is a little pricey but love it. easy to install and easy to use. control your AC from anywhere!

The Nest thermostat allow me to control the ac from my phone.

it works great, easy to control at home and away. It takes a little getting used to the features and how the learning feature self sets itself. But overall it works great

This thermostat is so easy to install and setup with your phone. We have already noticed a difference in the performance of our HVAC system. If your on the fence, just go get it.

One of the best purchases we've ever made. Absolutely love the fact that I can control the temperature in my home at any time, just from my phone. This has inspired us to make the rest of our home SMARTer!

Good service in the store. The product is working perfect.

Love this product so far. Will let family snd friends know

Got this during Black Friday and it's a nice addition to the house. App is awesome to use, and installation of this product is easy. Just make sure you follow the video instructions.

Nest makes it really easy to install their new thermostats and super convenient to make schedules and turn on & off w/ Alexa or vial their app. Would definitely recommend.

I don’t regret spending the extra money on this over the base model. The controls are better and it’s looks a lot better

The nest is so easy to use. I love that you can customize it and turn the heat or air conditioning up or down from wherever you are! Definitely recommend it to anyone. easy to install too!

Very easy to install and set up on the app. Convenient to set the temperature when not at home or away from the thermostat.

Love it. Works well controlling the heat. We replaced a 45 year old thermostat.

My advice is if it doesn't work the first time you install it following the nest instructions, call the technicians at Nest immediately. They can usually figure out what is wrong and how to fix it quickly. HVAC systems are all different, so it can be a bit daunting. Otherwise, really great product, love the app and the "smart" features.

Great purchase and worth every penny. Easy to install and I love that it keeps track of your preferred temperature. Give it a week and you will never have to move your thermostat settings ever.

I replaced my old thermostat with Nest learning thermostat. Now my home keep warm and it automatically sets the temperature based on my availability. It saves energy for me and country. Love it.

I have heard a lot about the Nest from friends and didn't think it would make things so easy. It helps me make my home comfortable right from my phone. I haven't noticed a difference in my bill yet.

Have wanted a Nest for a long time, and this newest generation does everything I hoped it would. Very happy with my purchase!

If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.