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Customer reviews

Rating 4.7 out of 5 stars with 16027 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 16,027 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy setup and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and install as long as your HVAC unit is compatible (most are) and the wires are color-coded properly. The Nest App provides step-by-step guidance. Clean, elegant, discreet look. Nice to have a rebate from the energy company as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about purchasing after reading many reviews that a c-wire would be needed in order for the thermostat to work. This is not the case. Connected Nest without common wire for a month and no issues thus far. Works great and as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nest a game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends who have the Nest were always telling me how great it was. I eventually broke down and purchased one. The ease of installing it was unbelievable and I am loving the ease of controlling it from wherever I am at. I am also enjoying witnessing the Nest learn my families heating patterns and adjust accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will might help you save money on your heater bill with the built in smart learning capability. It works really well with Alexa. You can remotely change temperature when outside your home. I was easy to install, just need to follow the recommendation in the booklet that comes with it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great & Easy to install thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. Nest has made so easy to install and after a normal week of use it knows your routine. If I leave work early I can set the thermostat before I leave and house is just right when I get home. Also great if you travel as you can keep up with the temperature and get set right before you get home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Thermostats- Top of the Line

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware Very Attractive High Tech, if not Retro pleasing appearance. Hopefully the NEST App needs to be more intuitive like the replaced multiple "3M Radio Thermostats which operated HVAC & schedules easy with no learning curve at all for years. I am Hopeful NEST Software Development will take a peek at this relevant 3M Radio Thermostat defunct software "App No Longer Supported" as my only reason i had to replace existing no longer working multiple 3M Radio Thermostats with internet Access via it’s App. Radio Thermostat App was real easy peasy intuitive for multiple 3M Thermostats, now NEST replaced still trying to figure out scheduling of Multiple NEST of different locations for online control

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DavidL. Thank you for choosing Nest Learning Thermostat. We're here to help with any concerns you may have and help you explore what else the Nest Learning Thermostat can do to improve your overall experience. Feel free to contact us anytime on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and looks/feels very well made. Installation was very easy, and the app shows daily usage and allows to control the thermostat from anywhere. Only improvement I can suggest is a color display.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control the thermostat from my app. We have hot water heat and it takes a long time for the house temperature to rise. It is very helpful to have the ability to increase the temperature a few hours before we come home. Eco setting is a challenge. It knows when we go out and reduces the temperature. The house then takes a while to return to a comfortable temp when we return. I will eventually work this out - outsmart the smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install... Very easy to set up. I love how we can manage it online

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it looks and how simple it is to use especially with the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install, activate, and program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue at first installing which turned out to be an operator error. I did not get the wires right. Once that was corrected the setup is intuitive. It is very convenient to access with your smart phone. Recently added a nest camera and it with the thermostat work together in the app whichis also a nie feature

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Everything you need in a thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very convenient. It works great. You can control anything from the WiFi and remotely. If it’s getting warm and your pets are at home you can turn the thermostat Down. Peace of mind. Brilliant design and looks great. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it! Nice display, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But a bit complicated to install so you may need help. The video they recommend you using online is very helpful. Once installed just turn the dial to your temperature you want. Change throughout the day and especially if you are leaving. It remembers your preferences. Even better is you can change it with your cell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install, had to call customer support for installation since my A/C unit had Emergency Heat. Customer Support was very helpful, kind and supportive. I love being able to adjust the temperature on my Smart phone when away from home if I forget to turn it up or down when on my way home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Digital Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The memory feature of my typical schedule sometimes gets frustrating cause it’s not the temp I want but you can always override manually. Probably one of the better products on the market. Very easy and clear instructions on how to instal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like advertised. It looks good on the wall too. It was really easy to install. I did it myself (with no experience) and was able to do it in about 30 minutes. Make sure you use the stickers that come with it to label the wires. I'm only giving it 4 stars instead of 5 because of the price. It's incredibly expensive for what is ultimately just a wifi enabled programmable thermostat. I haven't noticed and reduction in my electric bill. It's a fun toy if you have extra money, but not a big life changer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use and to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, setup, and use. I'm already saving money!!! The thermostat learned my habits after only a few days and has already been saving me money. The auto away feature is great as well as the app. Setting up a schedule is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Easy to connect set with my google assist and is already learning patterns of temps in the house. The ECO mode is great with the preprogrammed settings. Highly recommend. Also Best Buy matched warehouse pricing which was nice and saved me money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love Nest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are big nest fans - easy to use and replaced our honeywell. I installed myself and we have 3! Easy to follow instructions.

    I would recommend this to a friend