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Customer reviews

Rating 4.7 out of 5 stars with 16027 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 16,027 reviews
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it; had it for four days and it has already "learned" some of our habits. Has a lot of neat features. It's nice that you can control the thermostat using your app if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Nest happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest…. Easy setup.. change the temperature from anywhere… the red and blue controls light up to show whether heating or cooling is taking place.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves, it’s stylish and has many features. It’s terrific product and connects to internet easily so we can adjust temperature before returning home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    My HVAC system has never been happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    What did I do b4 this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to use. This is my 4th one I have purchased for different homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    customer service is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is great! I like how we able to link the google nest to our alarm system. This is very useful. We would recommend it to anyone who is interested in buying. This also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very easy to setup have had no problems with it would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat that learned our preferences quickly. Installation was really easy according to my husband. Hopefully it will help us save on our utility bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome but pricey !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the extra money on this thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased a home with two HVAC units and had to purchase for the upstairs. works seemingly with the entire google nest system and easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    New savings

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and easy to work and setup. Saving in electricity bill. I would definitely recommend this product for purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people either love it and there are some who hate it. My experience has mostly been positive, but I docked it one star for the C-Wire stuff. I installed it as per the Video instructions and things went fine. I finally realized after a day that my Heating did not work anymore. My old Honeywell thermostat did not have a C wire connected, and I assumed my nest thermostat would not need it either. Unfortunately it did. Luckily for me the Blue C wire was available, just not connected. After connecting the Blue C wire, things have been fine, other than the Nest thermostat telling once in a while that there is a problem with my Furnace and that it shut down after 10 minutes. Looked up online and checked with few of my friends, its a common complaint from Nest thermostats. For the positives : An App, and the ability to control via voice assistants and remotely as well makes it well worth it.

    I would recommend this to a friend