Customer Ratings & Reviews

This thermostat is a game changer. I can control the temp of my house from anywhere and scheduling is a breeze. The only issue I had with it was install. Instructions are clear for the most part but when wiring doesn’t match colors wise at that point it’s trial and error. I flipped the breaker as stated to the ac but my air handler still has power to the heat pump. Mistake on my part. Should’ve taken maybe twenty minutes to install but took almost an hour due to popping a fuse. The diagnostics that the nest will give you is bland so there’s a lot of back tracking if any issues come up.

Nice to have. Isn’t something you have to have but is cool if you have it. Easy to install and the app is pretty cool and convenient. Is pretty expensive.

the nest is very easy to set up and use . The temperature controls are right on . Nice Modern look . Thewife set up one and I did te other . Will get the camera next then fire alarms . Get the Nest . You will not be disappointed.

It started with a rebate offer from Ameren that intrigued me to try this smart devise. I was a bit nervous with the installation, but after watching several videos I felt I could achieve this on my own with limited knowledge of installing anything. I was amazed at the ease of installation, but did have to call in with a wiring question. I was surprised that someone took the call on a Saturday afternoon and walked me through the wiring. They stayed on the phone until the unit worked properly. They even followed up a few hours later which I really appreciated. The mobile app works perfectly. It does seem to be learning my pattern which will save me a few bucks her and there.

Genius product! Nice look with several selections of trim. Easy to set up once installed. Convenient when you are wanting to remotely turn on air or heat when away and returning home.

The setup was kind of an awful experience, I was number 70 in the queue on a phone call and I kept dropping me. However, we really like the app with our new thermostat. It was actually easy to install, just annoying that we had been on the phone for 2 hours trying to find out if it was compatible, because that's what the instructions said to do.

I picked up the Nest Thermostat to make my home "smarter" and more efficient. So far, the install was very easy, and I am looking forward to the thermostat "learning" our home and making our heating and cooling more green. Plus it looks cool.

Very easy to use. No issues with connectivity like mentioned in the reviews for the 2nd generation thermostat. A little pricey but very convenient, love the smartphone app and convenience of controlling my heating and cooling with my phone.

I purchased the nest thermostat after hearing how good it is. It lives up to all of the reviews and reports. It so so easy to install and set up. Would recommend it highly.

This was easy to set up and program. We have really enjoyed being able to control every aspect of our environment while we are away. We have saved a large amount on our electric bill due to the green leaf you can see in the display. It has helped us to find the right temperature for not only when we are at the house but for while we are away. We do use it with a satellite temperature sensor which was easy to program. It senses when we leave the house due to our phone connect so it goes to a warmer temp. Before we return we manually turn off the Away so that the house has a chance to cool down a bit just before we get home.

it is very cool looking. i had to have my service man install it. it took a little learning. i finally have learned most of the ins and out and i think it is agreat product

Did not regret this purchase. Love the automation and ease of use. Very easy to install. Troubleshoots itself for the most part. Will be getting a 2nd one for my other unit.

Easy to install with 3rd common wire added to my system by electrician. Had a faulty base but easy to troubleshoot and works great.

Positives: 1) easy installation - took me 20 minutes 2) easy to use app and integration to Google Home 3) routines and learning are simple to configure Negatives: None - product has worked perfectly from the get go

This was really easy to set up. It is great to set the temp if you leave and forget to change the thermostat.. Also can get the place warm or cool as you head back from work. Way cool

It’s a great purchase, easy to use, and very convenient to have. Set it on a decent schedule, set your preferred eco temperature for when no ones home, then watch as you save a lot of money on your electricity bill. Only complaint is that it’s marketed as not needing a “C wire” (common wire), but in reality unless you have the micro usb plugged into it the base of it (not sure how you’d pull that off if it’s hooked up to your wall), you’re gonna need a C wire for it to function correctly. There’s various kits and workarounds for that though, just keep that in mind when installing!

Works perfect. Looks great. Happy to control the air handler through my phone. Eco mode allows to setup temperatures when the Air handler should work saving electricity.

Love this thermostat. Was difficult to match with my AC and almost returned it after two customer service people couldn’t resolve. Then I escalated it and a Supervisor helped resolve the issue. Their support is in the US and the people are trying their best to help. The system is functioning flawlessly and I can control it from any place in the world. Also I got it programmed so it goes high after we are out in the morning and it drops down just before we come back from work and it drops lowest around 3:00 AM just before my wife is getting her hot flashes. Happy customer. Looking into other Nest products. Pricy but will get their smoke detector and the alarm if they drop the price on this one, camera if they drop the monthly price. Pricy but you get what you pay.

Thus far I have been very happy with the Nest Thermostat, which replaced a standard 5-2 programmable thermostat. Installation was a breeze, though the smaller profile of the Nest left an exposed unpainted area that was behind the previous, larger thermostat and which needed to be repainted. The Nest learns your standard schedule very quickly, and it is easy to make changes on the go from either the thermostat itself or from the Nest app. I am also a big fan of the "auto away" feature that turns down the heat when you are away from the home (it detects "away" based on a combination of motion in front of the thermostat and (optional) location services on the Nest app). I would definitely recommend upgrading the the Nest, especially if your utility company offers a rebate on the purchase of a smart thermostat.

Great next-generation thermostat. I have so much control and can save so much money on my energy cost with this learning thermostat. It only took me 30 minutes to install and I'm no electrician! I love the history feature and the scheduling.