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Customer reviews

Rating 4.7 out of 5 stars with 16027 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 16,027 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works as promised and adds a little tech appeal to my living room. I’ve only been using it for a month now but it has started to learn my personal living habits and adjust itself appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Easily programmable, but must be constantly online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since my children each have one. Replaced an older programmable (not connected) thermostat. If you want to protect your privacy by restricting location, you must manually set the "home" and "away". This thermostat "learns" by looking for patterns in your home-away designation. It also has recommendations for energy efficiency. If you have regular patterns, this will effectively adjust your temps. There have been minor reports regarding loss of memory and function, however these seem to have been addressed through firmware updates. The controls are problematic if your Internet connection is dicey. Thus a strong wired primary with a wireless repeat connectivity is a must. Thermostat can be controlled manually at the wall in the event of loss of Internet, but remote operation is absolutely reliant of connectivity. This is a problem with all IoT. This can be wired to furnace/AC via a four or a five wire connection. Some thermostats require a five wire connection and many existing furnace hook-ups do not have them. Check the wires before purchase. Spent more time spackling/painting wall than installing since even with optional faceplate there was still uncovered surface. Installation w/o faceplate a more modern, pleasing look. Recognizes when you are in motion, so if themo is installed in an area where humans do not roam...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to setup and great to control via phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace old thermostat with the nest. I like making sure i have the house is cooled down after working outside in this humid weather. Going to buy another for the other zone in house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest is stylish and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has the look I was wanting in a smart thermostat and is easy to use. Check to see if your local power conpany is offering a rebate. Pick this up while it’s on sale for you and a relative or friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, Works well and easy yo install. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the Nest Thermostats. Not having to turn up and down the heat during the winter has been a treat. Once the thermostat learns you're behaviors it's amazing not having to ever touch them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Support Outstanding, Thermostat Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 1st installed the nest Thermostat the temperature reading was 3-4 degrees off from every other thermostat/thermometer I had. I called Nest for assistance. The initial tech verified all the wiring was correct then referred me to tier 2. This tech verified all the settings in the thermostat and when he found nothing wrong there suggested we reset the thermostat and start over from scratch. Once we performed the reset and reprogrammed it the thermostat started reading within 1/2 degree of the thermometer I had hanging on wall next to the Nest. Both Technicians were very professional and helpful. The thermostat has been working flawlessly since. I love the way it learns the temperatures we want during the day and adjusts temp when we are gone for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart nest thermostat it looks elegant on your wall and is very convenient. You can manage so many things in it and you can control it from your phone. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, not complicated. It learns your schedule! Setup notes are the best I have ever seen, anyone can do it if your comfortable using a smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so easy to use and install. You really don't even need a "NEST PRO" to install it. I've never even cared about thermostats, as long as I am comfortable. You just slide the color coded wires into the correct slot and fire it up. Just make sure you turn off the power to the cooling and heating systems first before starting the installation process. The whole installation should only take 20 minutes. You will save so much money with rebates and more efficient power use. Please buy it! P.S. my house is a lot more comfy now especially since I can control my heat with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The beginning to a full home automation project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is fantastic! I installed it myself, super easy. The nest is my first step to Home automation. This smart thermostat is amazing. The Nest app allows me to control the nest from anywhere. This is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart looking, no pun intended, thermostat. I installed it myself in about 20 minutes. The thermostat has been functioning fine and the house seems to have a more even temperature. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    User friendly and energy efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options on the thermostat are useful and very easy to follow. The installation was also easy. Helps save a lot of energy, especially when you're not home in the daytime.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and easy to install. The app works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have upgrade to any home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i love it. Super easy to install. Regulates temperature well i have noticed a vast improvement in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A few dollars more…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a few dollars more I will always order from Beat Buy and have the product in my hands within a few minutes rather than waiting a day. Yes, that is how I stand my gratification requires! Best Buy is awesome! Oh, the product was great too. Super simple to install and configure. I was up and running within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Very useful and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it has been really useful, we were able to monitor the usage of the AC, control during vacation, and even adjust the temperature when my in-laws were visiting while I wasn't home. I was so easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New Thermostats Work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Highly recommend. Easy to use and they learn and will start automatically adjusting the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation can be confusing if you don't already know what you're doing. Nest has a video online that shows you but even still you might have some differences between your old one and this one that could make things less obvious. I was able to figure it out though. At first, I thought I screwed up because my Nest shut off for a few minutes. I couldn't figure out how to turn it back on or why it turned off but eventually it came back on and it's been fine since. As far as design and features, it's exactly what it's supposed to be. It has a bunch of things you can adjust in the settings. It does the best it can at saving energy. The best thing I can say is that it's worth buying if you want something more than a standard thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I'd give it 10 stars if I could!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a brand new 'smart' Honeywell that I could not stand. Within 2 weeks I had it removed and replaced with this wonderful device. OMG I absolutely love this thing! It took about 2 solid weeks for it to learn my routine and it seriously learned it! It goes to 78 when I leave (what I set it at when I'm away) and at some point before I get home it drops to 74 (which is what I like it to be at when I'm home). Then around bedtime it drops to 72 (my sleeping temp). And I can control it anytime, from anywhere, on my phone. I also love that it works with Alexa!

    I would recommend this to a friend