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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.7 out of 5 stars with 16027 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 16,027 reviews
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great tool to control energy use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two heat/ac systems. I equipped each one with a new thermostat and they work great. Easy to control and adaptable for unexpected travel. Easy to control via iPhone which gives us great flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 thermostats for my 2 store house and love it. Find them easy to adjust and will automatically keep track of my temperature changes. My electric bill has come down and are worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had our Nest for a while. Works great. Love the COOL-HEAT mode. Does a pretty good job of learning your habits. Good for the energy bills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat Is Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my Nest thermostat using a PC then downloaded the Nest apps to our mobile phones. The apps work beautifully and I am able to make changes via the PC as well. My Alexa device also works with the Nest. I simply say "Alexa, lower the hallway temperature to xxxx degrees," etc. I have had the thermostat for about 2 months and only needed to reset it once, when I installed a new router. During a recent thunderstorm, during which we lost electricity for 14 hours, the Nest came up automatically and I did not need to reconnect it to the household Wi-Fi. I have added two users to our Nest household and we have had no difficulties in multiple users controlling the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Really nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really love this product. We upgraded from some old thermostats whose programming was stuck and these are awesome. Easy to install, looks incredibly nice, and works great. Don't have any ideas on how well it works long term yet, but I'm happy. We did have an issue with one and had to exchange it, but that's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this works perfect. Only draw back was that it thinks for it self. So even when I set the thermostat to 80 it would cool of tbe house go 78 since that was my daily set. But once I figured how to turn it onto a “ Normal “ thermostat, its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Elated with this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful, it so easy to instal, to use. The convenience of so many ways to schedule its functions which are so many! Not having to get out of bed to change it's setting is just marvelous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in the process of automating our house. Thought I would get the Nest to help the process. Seems like the Nest has learned our habits and is running perfectly. I am some what of a nerd and track everything even down to my utility usage. During this process I have been tracking everything over the past 4 years but have made a effort not to make any additional changes to our house this month (no more insulation, LED lighting, etc) just to see what my savings will be over the same period last year. I love the history feature that lets me see my heating/cooling usage during the past 10 days. I will know in about a week or so what my payback time will be. I cant wait to see what I've saved. I know, I need a life!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Well-designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-designed device. Love the look and the functionality. Will get a second one for the upstairs when it comes on sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Nest thermostat (I move a lot) and i've loved each one of them. I've installed all three of the thermostats and I know little to nothing about electrical or HVAC work. There is a Nest compatibility website you can check to ensure your HVAC system would be compatible. My new home came with a Honeywell Lyric device that couldn't compare. Although the Honeywell Lyric was brand new, I immediately spent the money for Nest and have been very happy. I won't be getting the full Nest suite for this home because the other products haven't proven as essential the thermostat. The local incentives and rebates make it even greater of a value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest over ecobee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my ecobee with the nest thermostat and it was the best decision I could have made. The ecobee was not working correctly and the nest now is more advanced and works better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install, and easy to use. Love the app

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Older Manufacture Home - Not Compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this thermostat. I wish Bestbuy would have stated this device requires a "C" wire to power it. My home has air handler built into heat pump system, 26 years old. My current Honeywell thermostat is powered by batteries NOT by a live wire. You take batteries out and old thermostat goes blank. The 2nd clue was there was no breaker to kill power to thermostat. It took 2 appts with geek squad to figure this out. Bottom line, this sweet device is not compatible with all units. I'm hoping once the new AC is installed down the road, I can purchase this Nest and try again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Best thermostat out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is very stylish, modern looking. The best feature about this thermostat is that you can control the temp of your house anywhere once it is set up and connected to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install (just watch the Youtube video), and I hooked it up to my Alexa, it works great and looks fantastic. I would highly recommend very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does it’s job well.!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it installed for roughly about a month now. It’s simple to use and I personally like the looks better than the original mercury thermostat that was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected! Very happy with my purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I upgraded the original 1993 thermostat in my house that is actually controlling my geothermal unit. I was told that the Nest would not work however after a little research and the peace of mind knowing I could return the Nest if it didn't work I gave it a try.....boy am I glad I did. The ability to control things on the go is VERY nice and I love the way it looks. Honestly I don't really like the "learning" function of this device but that was very easy to turn off and I'm really liking everything else about this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last spring, it has worked great so far. It really does learn your habits. It has kept my energy bills pretty consistent in the months that I have been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, installed and programed nest thermostat myself. Very easy to use, love that there is a mobile app, so I can change the temperature when I am away from home. Great for energy savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Changed my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this changed my life, plus was super easy to install. It is really easy to use. I got some money off on my new AC when they learned that I had nest and wouldn't need their included thermostat.

    I would recommend this to a friend