Customer Ratings & Reviews

Installed this smart thermostat at my parents house and they love it! Easy to install and connect to the WiFi and Nest app. My parents aren't very tech savvy, but this couldn't be any easier for them to use.

I had best buy install it with the protection plan. It works great, its sleek and easy to use. Love it

Recently purchased this during a Black Friday deal and I'm happy I did. it looks attractive in my living room and I could install it without much difficulty. It's too soon to know if I will save money, but it's nice that I no longer have to remember to turn the thermostat down at night and before I go to work. It is expensive, and not NEEDED by most, but if you are into technology and find it for less than MSRP, you will be happy.

This Smart Thermostat was so easy to install and operate flawlessly. It"ll help you conserve energy efficiently giving you more savings$$$.Worry-free self learning thermostat fully controlled remotely with Alexa or your finger tips. Honestly, I love it!!!

I had been watching this item for a long time before my purchase. When I saw the generation 2 on sale for $199, I was tempted to make the purchase, but when I read the reviews on the generation 2 I decided to go with the generation 3. The installation went well, the directions were sufficient for a novice person to understand. The only difficulty that I experienced was getting the app to work correctly. At the start, the app was unable to connect with the nest unit. Something must've gone wrong with the initial start up process, but after restarting the nest unit, the problem was corrected and I am now able to see my nest unit online.

This is actually the 3rd NEST thermostat that I have had experience with and ALL of them work perfectly, are extremely easy to set up, and help save money almost immediately. The box contains EVERYTHING that you need for smooth installation. You DO NOT need a professional.

This is a great thermostat and it does exactly what it is supposed to do. I have had lower heat bills and it is great at cycling the temp down during the day and evenings. It has taken a while for me to get used to "turning the heat up remotely" before I go home. You can have it on a program that goes "on" an "off" at certain times but my schedule varies and I travel. Overall, an excellent product and I would buy it again....

Great product Easy to install with the instructions given Easy to use once done The make and design are nice

Very easy to install and has been a great camera for use outside our house. All you need to do is hang the camera and plug into an electrical outlet. Can review clips and live footage on your camera or PC.

I am using since 6 years and bought 2 thermostats for my sister, it’s work excellent for us and easy to operate also looks fantastic after hooked it on wall . I am using it , ater I suggested to my sister to use this thermostat to control hvac . They all very happy and appriciatected me to get it for them . Bought 2 pieces because they have 2 AC & Heating unit for upstairs and downstairs separate.

Works really well. Easy to install and configures to the internet with no issues.

Great to be able to control remotely, have it on heat and cool mode to manage cold nights and warm days, easy to install and works great,

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

For anyone looking to transition from basic smart devices to a truly integrated, helpful smart home, the Google Nest ecosystem is the definitive choice. It’s more than just a collection of gadgets; it’s a seamless operating system that simplifies daily life.

After years of not believing the hype and not wanting to spend $250 on a thermostat, I broke down and purchased one of these beauties. The price dropped to $219 which helped, but I finally pulled the trigger on the purchase and couldn't be happier. Installation and setup was a breeze. It only took about 25 minutes for my son and I to get it up and running and programmed. The only downside is that it doesn't work with Apple's Home application, so Siri voice control doesn't work to control the device. That being said, we have the Nest app installed on our phones, and my son has a Google Home Mini in his room, so we are set. If this worked with Apple, Amazon Alexa and Google it would be perfect.

Several years ago, in an effort to make our previous home more energy efficient with smart home technology, we changed out 2 smart home thermostats provided by our home security company that were malfunctioning for 2 Nest 3rd Gen Learning Smart Thermostats. It was one of the best decisions that we’ve ever made. Not only are the thermostats very easy to use both at home and remotely, but they are truly smart in that they learn your patterns, adjust your home temperatures automatically when you are away and the actual energy savings are real. We loved our Nest 3rd Gen Learning Smart Thermostats so much that when we built our new home in Nov 2019, we choose to install them again. We highly recommend this product.

I am extremely pleased with my Nest Thermostat. Its sleek design seamlessly blends with my home decor, and the intuitive interface makes temperature control a breeze. The energy-saving features have noticeably reduced my utility bills, proving its efficiency. The ability to control it remotely adds an extra layer of convenience. Overall, a smart and efficient addition to any home!

Great product and easy to install and use. User friendly

I absolutely love it, best thermostat that I've ever own, I would like to recommended to everyone. Very easy to use and easy to install, being able to control when I'm not at home and have the house at a desired temperature is the greatest.

It took me a long time to finally take the plunge and spend this kind of money on a thermostat, but when the local power company offered a substantial credit for installing one, I made the made the move and bought two of them (1 upstairs and 1 downstairs). I figured installation would be a complicated ordeal, but I couldn't have been more wrong. It took about 15 minutes to install and another 15 minutes to set up. I'm amazed at how useful these "little computers" are and how they've helped lower my utility usage in such a short time. It "learns" your preferences and senses when you're "away" from home, then adjusts the temperature accordingly. There's no setting up a daily "schedule", because it "learns" how you like the temperature over time. The phone app (and web log-in) allows me to monitor and control from anywhere in the world. This is a great product! I shouldn't have waited.