Customer Ratings & Reviews

From the begin of the purchase employee at store greet and showed where item is located to them get a person to explain. Installing was a breez and works amazing, love the ability to schedule temp at different time and able to turn on/off when needed too

Easy to install. Easy to set up. Optimizes your schedule. Love the away feature: if you leave the house it automatically sets the temperature back then turns on when you head home. Best: you can monitor it from any where and make adjustments as needed so your house is at the right temperature when you get home. Had one die after 3 years (probable lightning strike) and immediately replaced it with another. Weakest part is tech support - so by the Best Buy extended warranty so you deal with Best Buy not Google (NOT a paid endorsement). There is a reason why this is a Consumer Reports Best Buy - best one on the market.

The install was easy. Download the app and connect to the thermostat was effortless. Changing temp on the thermostat or via the app is very easy. Making sure the kids don’t raise the temperature…priceless.

Bought this for our lake condo. Allows me to manage and monitor temperatures remotely. Very happy with the Nest thermostat - beautiful aesthetic, easy to install and use, and with powerful connected experience. Only thing missing is remote temperature and humidity sensors that integrate with the app.

We bought this to replace our older programmable thermostat. It has worked great with so much functionality. It has so many different settings and is easy to install & use (not to mention it's good look). We are waiting on our first bill for the season but I am sure it will be better than before.

This thermostat is easy to install. The Nest website has a video you can watch that will lead you through each step. Watch the full video first. Then watch a step at a time, pause the video after the video of the step, perform the step, and repeat until installed and set up. I think someone that has never installed a thermostat can install this thermostat by watching the video (and it comes with a screw driver to facilitate installation). The video also walks you through the steps to set up the connection to your wifi network and settings. The auto away feature is very helpful in not running your unit if you are away. The internet and app set up was a breeze. I can control two units from my phone app. If you have been away for a while, you can check the temp before you head home and turn the unit on if you'd like to cool things down before you get home. There is a monitoring feature so you can see how long your unit ran each day. It is so easy to install and easy to use. There are no buttons and switches and settings that other thermostats have that can be intimidating. The auto learn feature is really cool too.

Installed very easily and connected to Internet flawlessly. Very user friendly and very intuitive. It also looks great on the wall. Helps with energy savings, especially when you forget to turn down the thermostat when leaving for a long trip, just turn down on you smartphone. Most times it does it for me. Highly recommended.

We switched out a basic thermostat for the Nest Learning. It really is smart. We set up our home and away schedule - easy to do. Then the thermostat learned our schedule and made adjustments to the schedule we set up. We love that we can change the settings from our phones - put it on ECO to save energy or take off of ECO as we near home (no more walking into a cold home). Or we go out for a walk and the Nest knows we are gone and switches to ECO to save us money. Also, the settings are so easy to see - the current temp is in big numbers no more magnifying glass to read the thermostat.

Great Thermostat. Connects well to alexa and is easily controlled. Very easy install looks very clean & modern,

Installed it easilty with clear instructions and it works great! Now I can change the thermostat with my cellphone without my husband knowing! But seriously, it is nifty and I can change the temp if it gets too hot in the middle of the night from my bed or adjust settings if I am away from the home.

Convenience and going green packed into one. Incredibly simple installation and configuration. Looks gorgeous on my wall. I never need to worry about turning my thermostat off when away amd can lock it so the little ones don't mess with settings. Must have for any home owner.

Really easy installation and works great! Love the app feature and the fact that you can control everything right from your smart phone, especially when you're not home. It's starts learning your patterns within a few days and continues to adjust it self accordingly, as it learns your scheduled even more. Love it so far!

I just got around to installing my Nest, firs tit was very easy. It started to learn it's enviroment from the moment power was supplied. I just can not believe how it works. When it knows I'm away it dials back the temp and as soon as it senses I'm home it starts to make things cozy. AAA rating from me. ENJOY !

Much better than the old style thermostat. 100% certain that this saves us money. It is also is nice to turn up the heat from the phone when returning from travel, etc. Super easy to install if you have a quasi-modern house with heat and AC. I am having difficulty installing one in my other place that just has a boiler and a two wire thermostat. If you pull the cover off of your current thermostat, make sure you have a C wire that will power the nest.

So I purchased the nest a little over a month ago. The install was easy, instructions were easy to follow and I'm not a big handy man when it comes to wiring but nest made it easy. I turned it on and snap, it worked! I was happy. A month later the system started giving me an error message on the thermostat screen. I called nest and they walked me through the troubleshoot. So, they determined I needed a common wire install because my old thermostat ran on batteries and the nest doesn't so it's started having a power sharing issue. The good news is nest will reimburse me for the HVAC tech to come out and install. I haven't received my check yet so that's why I'm rated this product 3 stars. The nest when working is efficient and modern looking. If all goes well I'll look into the nest camera.

Very impressed with the Nest. So much so I have equipped my whole house with them. They are already saving me money and I love the fact you can control the AC over the internet. It knows when you leave the house and you can select away mode to save energy. Build quality is excellent and the wiring is simple.

I have 2 of the 3rd generation Nest thermostats which I purchased from Best Buy as I am Elite Plus member and Best Buy had a great $50 gift card rebate on each as well making the purchase a great deal. I was able to replace my upstairs and downstair thermostats in literally 5-10 minutes each, no need to call for technical support at any time. As for the product, it took about a week for each unit to "learn" our regular patterns and adjust to times we are not home and it has a sensor which detects motion to verify if we are at home. Additionally, it was very easy to connect to the internet, set-up, and set my schedules. Another great feature is the App on my Apple Smart phone, I can manually control the units from anywhere, anytime... As an example, we were away all day and I awoke the Nest thermostats from their away mode about 30 minutes before I arrived back home, our house was at a great temperature when we arrived without having to wait for it to warm up after we got back. Basically, it saves so much energy incorporating the Away feature it will pay for itself faster then I expected...

I'm giving this 5 stars because it's everything it says it would be: 1) Easy installation (even if you aren't into playing with electricity) 2) Most of the smart thermostats required a C-wire. This one did not. 3) It connected with Alexa and the Nest app with minimal fuss 4) There were great rebates that made it worthwhile (check with your electric company and others) So here's the problem. My family is abusing the heater now. I've always been pretty frugal about when I turn on the heater, but now because it can be done remotely; the heater comes on when they get out of bed, when they go into the shower when they think they might be cold, etc. Normally, the heating would be off during these times. So it works as advertised, but I doubt I'm going to save any money on heating.

I know the ecobee has better reviews, but love my Nest and is my 3rd purchase (different homes, not them breaking). 3rd generation has some nice features. Easy to use and looks great - elegantly packaged with easy installation guide. I'm struggling with working out geocaching so it switched to economy mode when I leave (based on my phone location), but probably more user than device..... I've mounted to a slate backing purchased from Amazon, looks very nice.

I had trouble at first getting the device to connect to the nest application. other than that, installation was pretty easy and it is function pretty well. Very clean design and feels like great quality as well.