Customer Ratings & Reviews

I love this thermostat. It lets me control it from anywhere. The scheduling is nice as well, but someone is always home at my house all day so it doesn’t do me much good to be energy efficient in that manner. If you love new tech, I highly recommend this!

I received a coupon for 75 dollars off from my gas company so I couldn’t pass on that deal. It works great. Having the ability to turn on the heater or A/C from my work so the house is the perfect temperature when I get home is worth every penny.

I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

This is amazing, I’m able to configure temperature for multiple rooms with connected sensors and it works just fine. One upgrade I will request is fast connection when operating via mobile device.

I had been using Honeywell digital, internet based thermostats for 8 years and was fed up. Seasonal issues each year. I am very pleased with the Nest Next Gen 3 Thermostats. Easy to use Extremely responsive.

I replaced my old thermostat with the Nest. I'm not a very handy person but was able to follow the instructions easy enough to set it up. The Nest does a good job of remembering what temperatures you use at different times of day. But if temperatures fluctuate, then you have to adjust anyway. The biggest disadvantage for me is not being able to run the furnace fan by itself. The app is great for keeping an eye on temperatures when your away, and adjusting it while away. Overall I like it, and am on track to receive the incentive that should help reduce it's initial cost.

Works great. No longer do we have to get up and turn the heater on when its freezing! We can use Alexa or do it ourselves from the Nest app. The whole family loves it! Looks awesome.

After doing everything both the website and directions told me to do multiple times, the system just wasn’t compatible with my heating system even thought it said it was. I do not knock the Nest itself, just wasn’t compatible for me. Would have loved if it was.

Easy to set up. Looks good, works great. Still waiting to see how well the learning function works.

I installed two Nest thermostats in the house. Very easy to install, they booted right up to our home wifi and have saved us money each month. We like the app, but wished that the reporting was more robust. All in all, great product.

For years I've resisted buying a smart thermostat even though I am an early adopter. Last summer came home to a very hot house and it took hours to cool down. Bought this and within 15 minutes was using my phone to turn on AC via remote.

Was looking for something that did not need C Wire, found this. Very convenient, now I get to control my temperature from my phone

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This thermostat has saved us so much on our electric bill. The best thing about it is that it knows when you aren't home. I love it! You can also adjust it from your phone when you are away. Came in handy when I was out of state and forgot to change the program.

This was my first smart thermostat. Overall works great and integrates well with other google home products. Only complaint is the learning mode isn’t great. I don’t want to use the location of our families cell phones and our thermostats are positioned in the house where there isn’t a lot of foot traffic. Other then that it does the job.

This was suggested by an ac tech. I have to say the convenience of having this on an app is, hands down, awesome!!

We wanted a thermostat that we could control home or away. I believe this thermostat has saved us money on our energy bill and I like that it is very easy to change the temperature through our home speaker or cell phones.

We were looking for the best and found it ! Don't waste your time purchasing anything else. The nest thermostat is amazing, we love it and it's already saving us money on our electric bill. Easy to install and easy to use, great app. Well worth the price.

Solid product, helps with energy bills and is connected to the internet

Makes it so easy to just set it and forget it. I don't know how many times I left my heater or air on when I left for work and came home to a house that's been unoccupied for 12 hours racking up the bill. No more! Thanks Nest