Customer Ratings & Reviews

If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

Remotely accessible, sleek looks, easy to follow installation instructions, and best of all, how it can save you monies!

It works great but I would have rather it came with at least 1 sensor. Instead of having fork over more money. My problem is the location of my thermostat is only a couple of steps from a vent so it turns off before the house can get comfortable so I find myself going back and forth adjusting.

Bought two of these as I have two systems in my house. Well worth the money. Being able to adjust the temperature from bed or before you get home is invaluable.

I should have got this thermostat sooner, it's so easy to setup and it works with nest protect that makes it even easier to setup

So easy to use, set it up on your phone, tablet, or the nest itself. Screw driver comes inside the box with instructions and you can watch videos on your phone if you need more assistance. Great set up!

Nest thermostat is one of the best devices that you can find in the market now, specifically if you are an android user. It can do the work for you and save you some $$$ on your electric bill.

The product appears to come with everything necessary, but I did have to install mollies in order to attach the back cover plate and nest to the wall. The product is relatively easy to use once acclimated. The AP is very easy to use and allows full control. Have to see if it really ends up saving $!

Very good product. I will recomendad to all my friends and family.

Solid thermostat. Easy to install surprisingly. 8.5/10

This is my second nest, my first one quit after 6 years so we upgraded. I did have a little install trouble because it was very sensitive to being very flush. I actually had to remove some screws and it worked great! Looks sharp and I always say these products pay for themselves, especially with local $100 rebate!

I was hesitant to spend $250 on a thermostat but I'm glad I did. This product has some great features including the ability to lock it so the kids can't change it and the ability to adjust it from your phone.

I bought my first Nest Thermostat about 1 month ago, it works so well and the customer service is fantastic. They guided me over the phone as how to get it all set up. I just bought a 2nd one for my office.

Great product, definitely recommend it. We use it a lot when we out of town

I added a nest thermostat on the ground floor last and immediately started seeing improved control on temperature at home. Added a new one for the top floor now and hope to see more savings. Excellent buy !

this product is great. we can control our temperature without being in the room. The greatest though is that we got on sale. We are still learning about it, but so far we are happy with our product.

Very easy to install and use. Set up took less thank 10 minutes and another 10 mounting it where my old thermostat was located. Definitely will suggest to to anyone.

This is great for my mother because it is easy to use and she has all options to control her thermostat, whether it be to turn the dial, use the app, or command Alexa to do her bidding.

It's so great to be able to set my house temp even when I'm away. I have animals, so it's good to be able to keep it comfortable for me. It clicks on and off quickly after I tell it too. Great product.

Amazing this product works perfectly, and very accurate