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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16020 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 16,020 reviews
  • Rated 5 out of 5 stars

    Easy to use smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a nice add on to make any house more modern looking. It's also very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From 2nd to 3rd Generation Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying this is my 2nd purchase of the nest thermostat that alone should let you know i love this item. I had the 2nd generation nest and although it worked perfectly fine i bought the new one. I love the bigger screen. Thinner frame and the far sight feature. the furnace analysis is an added bonus. I love it. only wish i could have brought my schedule over from my 2nd generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat randomly disconnected from the Google Home account and never would reconnect. It was awesome when it worked though.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi MikeR. We're sorry to hear about the connectivity issue you've experienced with the Google Home app. Please keep in mind that while the Nest Learning Thermostat can be viewed in the Google Home app, it's primarily designed to be used with the Nest app. If you experience any other issues, please contact us using this link. We're ready to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not sure that it's worth such a high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for the "learning" function to keep a more consistent heat with my radiant floors. It helps some with the ups and downs in temperature, but nowhere near as much as I had hoped. Though it is aesthetically pleasing and it's nice to use remotely via smart phone, if you goal is tight control over your radiant floors, I'd look at the less expensive competition. It also drives me crazy that Nest refuses to allow the display to show the ACTUAL temperature in the room in large numbers. You only see the temperature that it's set to unless you walk right up to it and look at the fine print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All positives - this is a great product. I love that it displays the humidity, it's so helpful to know if I need to add extra moisture to the air. My schedule is often random and being able to set it using any variable is helpful. It's great to be able to check the temp in my home when I'm away and it's nice to be able to change it at home by just asking my Google home to do it for me. The large display is perfect for my "older" eyes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. I like the ability to remotely configure it over WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great and funtions well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks like a piece of jewelry. I like the idea that it learns my preferences. It work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the look and simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a thermostat that was barely functioning, it feels like such an upgrade. The set up was easy, the nest tutorial explains clearly how to wire properly. Then the wifi and remaining set up only takes a few minutes. It's an attractive unit and works so well from the Nest app. I love being able to schedule when we want to heat the house based upon when we are home/away. Would gladly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control and read. Also, it looks like it will be saving energy. I like the fact that when I travel I can control and monitor the heating and air conditioning from my phone. I had it installed by Best Buy and the technician did a great job. I recommend this item for all these reasons and also looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Learns your habits. Works great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and link up with our WIFI.it is great to manage our energy consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs installed and it has been easy to use ever since! It really does “learn” your schedule after a few days and you can save money as it knows when not at home, so it will raise temp of ac so you are saving energy. I like the small size but easy to read panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install thermostat that has changed the way my home heats/cools the property. Also, looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the accessibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has an attractive design and is easy to use. Should be installed by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation - allows me to lock out other people from changing the temp which saves money !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the remote feature

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , I have two in my home.They look nice and I like the way they light up as I walk past them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, easy to manage, and I love the ability to view and adjust whereever I am with my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connecting issues on this 2nd Nest purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. The old one was perfect. This one acts up with connecting constantly but works to keep the temperature set at the device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey Duckies! We're sorry to hear about the connectivity issues with your Nest Thermostat, specially after having a great experience with your previous one. Regarding the connection issues, we need to gather more information to give you the most accurate solution, please contact us here for further assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could sync it with my home mini and use an app to adjust my thermostat from around the house. However, I was unaware of all of the additional features! This thing is super intelligent! I specifically love the fact that it can tell when my wife or I am home and adjust the temperature accordingly. It backs the AC use down while we are at work, and kicks it back on when it realizes I am near the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Should have made the switch earlier. The device allows me to control the temperature from anywhere.

    I would recommend this to a friend