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Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 16,026 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat packaging, easy setup, good and simple instructions. Replaced my 20 year old thermostat without issues. Connected to WiFi right away. Been using it for 1 month now: it’s saving me energy cost with self learning, “away” setting and by being able to control it from my phone. Also like the large number, can easily see from across the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this one. Works very well and easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great when I am way and can control the temperature so when I get home it just perfect. Love how it learns my habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, saves energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a retired Gramma can install in 15 minutes, anyone can. Was able to lower temperature while on vacation, and raise it before coming home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver and great addition to home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 earlier generation Nest thermostats for my home and my tenant. One "died" due to faulty wiring by the electrician that caused a "burnout" of the battery (that's my advanced technical summary). Got the 3rd gen and love it more than the others. It's like when your new baby comes home and you have to hide how much more you like it from the other children. Works the way it's supposed to, the auto away feature is a major money saver for someone with a varied schedule. Integrating with my Nest cams and the security/temp regulation in my home is complete. Thank you Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Lennox Pulse furnace from 1991 and I was unsure if the Nest would be compatible. Installation was very easy and it works flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Thermostat the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Thermostat the best, very easy to use great connection to the iphone and alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it and is working good I will save some money in the long run. very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to set up and program. Have no problems with it since I installed it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saving money on heat already, works great, easy functions, learns your habits and can be adjusted and set timers and schedules from the app, easy easy easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great buy just a little pricey but it works well easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little while to understand fully how the unit worked. It looks great and works great as well. Installation was fairly easy if you DIY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest thermostate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised and really easy to install. you can set it up to work as you want it to. be sure and check for rebates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest. Needed to replace existing thermostat.. read reviews on the nest.. they were very helpful. Bought it..easy to install..works great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the feature this product has to offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, easy to operate, great features, cools or heat your house before it reaches the temperature that is set, so it runs in short session.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well and the face let's us our in a range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, very intuitive and like being able to control with my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, lots of nice features and it looks good. Very easy to install, good instructions. The app for remote access is easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We are sorry to hear that you are having issues with your Nest Learning Thermostat.

      The Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist. We suggest clearing the learned schedule, so that the thermostat will start to learn new habits. You can visit this link that will guide you on how the Nest thermostat learns: https://support.google.com/googlenest/answer/9247510

      Your feedback is important to us. If you have any questions, feel free to contact our support team. We’d be more than happy to assist you. Here’s our support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Truly a Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to buy one of these, we recently moved to a new house and I bought this thermostat. Installation was very easy and straightforward. After a week of learning how you adjust the temperature, the thermostat learns the pattern and creates a schedule by itself. You can also create your own schedule on the app which is also very easy to use. Im very happy with my purchase.

    I would recommend this to a friend